The Auckland-based operator on running NZ’s only tour company for Deaf and hard-of-hearing adventurers.
Tourism is often labelled a low productivity industry but there are measures businesses can take to change that, writes Jason Hill.
The region could miss out on $260m over three years if Hawke’s Bay Tourism is forced to close, writes George Hickton.
The operator’s new Kaikōura experience is going from strength to strength, but there is still work to be done rebuilding markets to pre-Covid levels, says owner Gavin Oliver.
It’s imperative that we tackle the pressing issue of employee turnover, writes Lincoln University’s Associate Professor Anthony Brien.
Competing on the global stage for events like the FIFA Women’s World Cup depends on funding, writes NZEA’s Elaine Linnell.
With a new cruise experience like no other, the owner operator tells the Ticker how innovation has helped boost his Rotorua business.
Japan is gaining a reputation as a destination for remote work and tourism – here is how it is supporting growth.
Marine protected areas are not only good for fisheries, their diverse habitats can generate billions of dollars in tourism revenue every year.
The operator’s cofounder on product changes, low-impact tourism, and new investment.
Space tourism comes with health and safety risks such as radiation that need to be addressed by regulators and commercial operators alike, writes UK researcher Chris Rees.
A new govt report highlights the benefits and challenges that NZ should consider from Norway’s move towards greener cruise.
The hotel group’s owner talks growth, investment plans, and why being pet-friendly is an opportunity for the operator.
While the hospitality industry struggles with a skills shortage, researchers find that chefs in New Zealand and Australia face financial hardship and mental health challenges.
The operator says more can be done to address the southern city’s seasonality.
NZ’s melting glaciers are accelerating towards extinction – what researchers have learnt from historic paintings more than 160 years old.
In our series of industry movers and entrants, the Ticker talks to Stuart Thompson, JetPark Hotels’ director of sales and marketing.
Inflite’s boss on the return of the operator’s West Coast glacier heli-tours, coping with increasing costs, and the state of the company’s luxury market.
Investment in major events to promote less-frequented destinations may be a better option for tourism compared to popular hubs like Paris.
The Auckland and Queenstown-based operator has fought its way back from Covid impacts and the Auckland floods to return more colourful than ever but challenges remain.
The holiday park operator’s NZ boss on summer demand, workforce challenges, and why the govt must listen to industry.
Big events are a growing share of the tourism market and can provide important economic opportunities for destinations.
The experience’s owner on the economy’s “perfect storm”, becoming trade-friendly, and why staff investment is a top priority.
The provision of greater e-bike access in national parks and rural areas can benefit sustainability, writes UK researcher Ian Philips.
After a difficult last summer, one of Hawke’s Bays most popular attractions is back in business.
Brands have long made use of try before you buy product advertising at hotels, but holiday homes could be more effective locations for brands to reach consumers, write UK researchers.
The hostel group’s co-owner says occupancy has bounced back to pre-Covid levels but increasing expenses and the cost of capital is constraining ambitions.
What should the priorities be for operators and industry groups for the year ahead?
The industry is making progress but more commitment is needed from leaders to confront the challenge and drive innovation.
Snow production is a relatively small contributor to the global ski industry’s carbon emissions – it is the associated tourism that must adapt as the world warms.
The sector faces significant challenges yet holds great potential for addressing global issues.
NZ’s tourism data provision must move beyond short-term fixes and funding gaps, writes the Tourism Data Leadership Group co-chair.
The New Zealand aviation sector’s climate claims put it at risk of greenwashing litigation with tourism stakeholder reputations on the line.
Owner Neil Harrap on launching a unique experience, the global attention it has attracted, and why he has decided to sell.
The deadly eruption should focus operators and travel sellers here on how they are delivering on health and safety.
More investment, faster immigration processing, and council planning for coach parking are some of the key focus areas for the future, Tourism Export Council of New Zealand chair Scott Mehrtens said in his speech at the association’s Xmas Symposium in Auckland yesterday.
The increasing popularity of snowmaking is helping the ski industry but there are risks as well as benefits.
There is a tension in tourism between the economic benefits travellers bring and their environmental impacts but there are ways the public and private sectors can work together to create positive change, according to Visa’s global head of merchant sales and acquiring, Jennifer Munday.
Cycle Journeys owner and director Geoff Gabites tells the Ticker how cycling tours found their footing during Covid, Pacific expansion, and the value of New Zealand’s Great Rides.
With forward bookings “incredibly strong”, the Northland operator is hoping for better than last summer’s storms.
Devastating heatwaves and unpredictable summer weather could end up shifting tourism demand into the shoulder seasons.
Why the ongoing legal case is both unreasonable and unwarranted.
The commercialisation of space has far-reaching implications and tourism adds to the challenges.
The pandemic accelerated the company’s push into tourism, resulting in performance now far outstripping pre-Covid.
The Rotorua attraction invests $750k in a new experience, helping to drive a spike in interest for the summer ahead.
Responsibilities around risk are not just limited to operators.
The new management of one of the country’s most popular visitor experiences could provide a way forward for other iconic tourism areas.
The way tourist experiences are developed must move away from consumerist fantasies to responsible consumption, write tourism researchers Joseph Martin Cheer and Marina Novelli.
The industry must set priorities and work collaboratively with govt if it wants change, writes HCA’s James Doolan.
The owners on cost of living impacts, its latest awards, and seeking an exit after 23 years.
