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Whangaparaoa Lodge, Hapuku Lodge & Treehouses, Edgewater win hospo awards

19 Oct 2017  By Contributor

Hapuku Lodge +Tree Houses won Best Environmental/Sustainable Business. Image:

PRESS RELEASE: Hospitality New Zealand
The very finest of Kiwi hospitality have once again been recognised at Hospitality New Zealand’s 20th annual Awards for Excellence gala dinner, held in central Wellington on ­Thursday night.
Over 400 people from the hospitality community came from all corners of the country to celebrate the diversity of New Zealand’s food and beverage, and accommodation sectors.
The 2017 Supreme Award winner was the casually luxurious Whangaparaoa Lodge located just a stone’s throw from Little Manly Beach – which also took out the ‘Best Motel’ category.
Judges applauded Whangaparaoa Lodge as an exemplar for other motels and were scratching to find fault with this brilliantly run business. “I was able to witness how caring they are with guests and the genuine pleasure they take from people choosing to stay with them” one of the judges said about the owners Troy and Tomoko Clarry.
Hospitality New Zealand Chief Executive Vicki Lee, said “The judges all agreed the 46 finalists and the 19 winners were of a notably high caliber this year which made judging especially difficult. Whangaparaoa Lodge however excelled when it came to genuine kiwi hospitality”.
Whangaparaoa Lodge owners Troy and Tomoko note that their experience and passion is what drives them in their business.
“We truly strive to make each and every guest happy with their choice to stay with us by following 3 simple steps: A genuine warm welcome, anticipating their needs while staying with us, and providing a fond farewell.”
An intensive judging process by a panel of independent industry professionals considered many aspects of the finalist’s businesses. These included staff training and human resources, customer service, food and beverage offerings, marketing and promotional activities, and the demonstration of business growth.
Now in its 20th year, the Hospitality New Zealand Awards for Excellence honours the achievements of the hardworking and competitive people who make the hospitality and accommodation businesses throughout New Zealand exceptional.
Hospitality New Zealand Supreme Winner
Whangaparaoa Lodge, Whangaparaoa
Personality of the Year – F&B
Herbert Sabapathy, Skyline Rotorua
Pernod Ricard New Zealand Best Bar
Emerson’s Taproom and Restaurant, Dunedin
Bidfood Best Café
Fidel’s, Wellington
TAB Best Country Hotel
Theatre Royal Hotel, Kumara
Genesis Best Environmental/Sustainable Business
Hapuku Lodge & Treehouses, Kaikoura
Sleepyhead Commercial Best Hotel
Edgewater, Wanaka
Rooms Online Best Motel
Whangaparaoa Lodge, Auckland
SKY TV Best Neighbourhood Bar & Eatery
Park Kitchen, Miramar, Wellington
Marsh Insurance Best Newcomer – Accommodation
Porters Boutique Hotel, Havelock North
Noel Leeming Best Newcomer – Food & Beverage
The Little High Eatery, Christchurch
Expedia Best Redeveloped Accommodation
Stay Kerikeri
Coca-Cola Amatil Best Redeveloped Bar/Restaurant
Jack Hackett’s Irish Pub, Wellington
Hospitality Business Best Restaurant
Kika, Wanaka
International Gaming Technology Excellence in Gaming
Square Leg, Hamilton
Health Promotion Agency Excellence in Host Responsibility
Jack Hackett’s Irish Pub, Wellington
American Express Excellence in Marketing
Bowl and Social, SKYCITY Hamilton
Service IQ Excellence in Training & Staff Development
Emerson’s Taproom and Restaurant, Dunedin
Hospitality New Zealand Best Retail Off-Licence
West Harbour Village Wine & Spirits

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