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Air NZ rolls out $40 wi-fi, plans to increase domestic airfares

15 May 2018  By Paul Yandall

Air New Zealand has launched its wi-fi service to all passengers on select aircraft for a flat rate of $40 per flight and is also planning to increase domestic fares this week by 5%.

The airline has been trialling wi-fi since October last year with select passengers on three of its Boeing 777-300ER planes. It has now launched its paid service to all passengers on those aircraft and one Boeing 777-200ER.  

The wi-fi will be available for the flat rate of $40 per flight, regardless of its duration. Further rollout of the service across its 777 and 787-9 Dreamliner fleets is scheduled for this year and next.

The $40 pricing puts it at the top of end of international airline wi-fi fees and compares to United Airlines’ US$17 unlimited offer and American Airlines’ US$19 and Virgin Australia’s A$20 for single flight service.

An Air New Zealand spokeswoman said: “As this is a new service we’re continuing to explore customer demand, satisfaction and pricing options. Going forward we’ll be introducing a variety of ways for customers to pay, including with Airpoints Dollar.”

The airline would also be looking to introduce more purchase options, such as the ability to buy just an hour of connectivity.

The spokeswoman confirmed Air New Zealand was planning to increase domestic airfares by 5% from this Thursday, May 17, because of rising operational costs.

It would be the second price rise this year following a $5 increase in February on its main routes.

The airline said earlier this year that increasing fuel costs could push airfares up.

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