11 Jan 2021 Hotel RevPAR plummets 40% in 2020 – TIA
8 Dec 2020 CPG buys Hanmer hotel, brings back 40 staff
We did something new, and were well-rewarded
Queenstown domestic passenger movements fall 29%
Air NZ, Flight Centre, Jetstar among most complained about – ComCom
The key for 2021? Consistency – BEIA’s Lisa Hopkins