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General Manager – EcoZip Adventures

19 Jan 2020  By Advertiser

General Manager – EcoZip Adventures

EcoZip Adventures is an award-winning tourism business located on beautiful Waiheke Island. Due to growth in the business, with a new South Island location due to open later this year, we are now looking for a self-motivated and results-driven General Manager to direct and manage our company’s business activities at our Waiheke Island location. As part of a small, but strong, management team, our Waiheke GM will play a pivotal role in helping to develop and implement the future strategy for the business.

Reporting to the company’s managing director and board of directors, duties for the General Manager will include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities and monitoring financial activities.  As a business with a primary focus on safety, the General Manager will be responsible for ensuring our compliance with the Health & Safety at Work (Adventure Tourism) Regulations.

Your entrepreneurial spirit and vision will assist our us in maintaining relationships with clients, generating new business, improving productivity, further enhancing customer satisfaction, ensuring sustainability and meeting business objectives.

The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions in the tourism, leisure or travel industries, budgeting and finance skills and strong leadership qualities. The General Manager should account for all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the company’s image, and meet overall growth objectives.

General Manager Responsibilities:

  • Overseeing daily business operations.
  • Developing and implementing growth strategies.
  • Training managers and staff.
  • Creating and managing budgets.
  • Improving revenue.
  • Recruitment and management of employees.
  • Evaluating performance and productivity.
  • Analysing accounting and financial data.
  • Researching and identifying growth opportunities.
  • Generating reports and giving presentations.

General Manager Requirements:

  • Degree in business management or tertiary qualification.
  • Not less than 5-years experience in the tourism, hospitality or travel sectors.
  • Strong leadership qualities.
  • Excellent communication skills.
  • Highly organised.
  • Strong work ethic.
  • Good interpersonal skills.
  • Meticulous attention to detail.
  • Computer literate.
  • Proactive nature.

The EcoZip Adventures Ethos

Our business is founded on a series of simple principles to which any General Manager will be required to wholly subscribe.

  • Our first priorities are safety and customer satisfaction – get these right and profit will naturally follow.
  • In all our business dealings we believe in under-promising and over-delivering. Consistently give people more than they expect, we believe, and you’ll make them a customer for life.
  • Our business exists to create opportunities for our people. We always seek first to promote from within and develop career pathways to help our people grow as the business grows.
  • Our people are our greatest asset. From the most recent to the most long serving, every member of our team has an invaluable contribution to be made to the success of the business; their opinions and ideas matter.
  • Good things happen to businesses that do good things. We have an obligation to the communities within which we operate, to think and act sustainably, to be good neighbours and good stewards of the natural resources we use.

While Waiheke- and Auckland-based, this role will require regular domestic and occasional international travel.

This is an opportunity to join a growing company made up, if you read our Trip Advisor reviews, of safety-obsessed customer-service fanatics.  We’re a small, fun team, with plans to be much bigger (but no less fun).  If you want to help shape the future of a company, are not afraid of hard work, are not seeking an ivory tower, we want to hear from you.

For more information or to apply for this role click here.

The application form will include these questions:

  • Which of the following statements best describes your right to work in New Zealand?
  • What’s your expected annual base salary?
  • How many years’ experience do you have in the hospitality & tourism industry?
  • How many years of business management experience do you have?
  • Are you willing to relocate for this role?

The closing date for applications for this role is Friday 14th February


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