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Kiwis taking longer breaks, visiting novel destinations – survey
19 May 2021   /

Kiwis taking longer breaks, visiting novel destinations – survey

More people travel for a break, but fewer travel overall for events in year to March 2021.


Under-developed, major potential – NZTE pitches hot pools
21 Apr 2021   /

Under-developed, major potential – NZTE pitches hot pools

NZ can be the world’s “new premier thermal mineral springs wellness destination”.


60% of Kiwis happy to travel overseas after Covid vaccine – survey
14 Apr 2021   /

60% of Kiwis happy to travel overseas after Covid vaccine – survey

About 60% of Kiwis say they will be comfortable travelling internationally after they get the Covid-19 vaccine, according to a Booking.com survey.


Caveats for NZ tourism in trans-Tasman bubble – ANZ
12 Apr 2021   /

Caveats for NZ tourism in trans-Tasman bubble – ANZ

Queenstown’s a winner, but other parts of New Zealand could see domestic tourism spend diverted abroad.


In-depth: Backpackers “dying” as closures wrack sector
5 Feb 2021   /

In-depth: Backpackers “dying” as closures wrack sector

Hostels are shutting their doors or being put up for sale as the market struggles without international visitors.


Distressed tourism assets an M&A opportunity for 2021 – report
29 Jan 2021  

Distressed tourism assets an M&A opportunity for 2021 – report

Merger and acquisition activity in 2021 could be driven by distressed tourism and hospitality assets, according to MinterEllisonRuddWatts.


Some border restrictions to remain for most of 2021 – NZIER
25 Nov 2020   /

Some border restrictions to remain for most of 2021 – NZIER

This will continue to have a severe impact on New Zealand services exports, primarily tourism and international education.


Only half of $8.4bn outbound spend to go to tourism – TNZ
24 Nov 2020  

Only half of $8.4bn outbound spend to go to tourism – TNZ

That will leave a $12.9bn revenue hole for the sector due to the lack of international tourists, says Tourism New Zealand.


Tourism Futures: Time for a ‘whole-of-government’ approach?
3 Nov 2020  

Tourism Futures: Time for a ‘whole-of-government’ approach?

In the third in a fortnightly series of thought pieces written by New Zealand’s academic community, University of Canterbury’s Professor Girish Prayag asks, is it time for a ‘whole-of-government’ approach to tourism?


Tourism Futures: How tourism can build social capital
13 Oct 2020  

Tourism Futures: How tourism can build social capital

Associate Professor Heike Schänzel from Auckland University of Technology explores how tourism can contribute towards social capital.


Tourism Futures: Thinking about the future we want
29 Sep 2020  

Tourism Futures: Thinking about the future we want

In the first of a regular series, NZ’s academic community aims to stimulate discussion on the future of the tourism sector.


Tourism spending hit – which regions lost the most during lockdown?
24 Jul 2020   /

Tourism spending hit – which regions lost the most during lockdown?

Three South Island regions were the hardest hit by stifled tourism spend during the three-month peak of New Zealand’s Covid-19 crisis, according to TIA analysis of the Monthly Regional Tourism Estimates.


Third of Kiwi adults planning holiday – survey
18 May 2020  

Third of Kiwi adults planning holiday – survey

And they intend to spend on average $2320 each, according to the poll from Horizon Research.


In-depth: Davis on the $400m TRF, special protection and more support
15 May 2020  

In-depth: Davis on the $400m TRF, special protection and more support

The minister says some operators will not survive, others will be preserved.


Tourism NZ canvasses industry to help pave road to recovery
23 Apr 2020   /

Tourism NZ canvasses industry to help pave road to recovery

Tourism New Zealand has launched an industry survey to gauge the sector’s thoughts on the future of tourism.


Buy Side/Sell Side: Ara Roa Villa’s Susanne Olsen
12 Apr 2018  

Buy Side/Sell Side: Ara Roa Villa’s Susanne Olsen

Ara Roa Villa and Boutique Lodgings’ co-owner, Susanne Olsen, on building a luxury market in Northland, the power of word-of-mouth, and opportunities to grow the business.


Buy Side/Sell Side: Warbirds Over Wanaka’s Ed Taylor
29 Mar 2018  

Buy Side/Sell Side: Warbirds Over Wanaka’s Ed Taylor

Warbirds Over Wanaka general manager Ed Taylor talks about how the event – and the resultant crowd – has changed over the years, the economic benefits it brings to the region and the challenges of staging the show in a town suffering growing pains.


From the Regions: Rotorua’s Michelle Templer
27 Mar 2018  

From the Regions: Rotorua’s Michelle Templer

Destination Rotorua’s chief executive, Michelle Templer, on the crucial shift from destination marketing to destination management, the challenges in driving value over volume, and unlocking further investment into the tourism sector.


An Operator’s View: Tekapo Star Gazing’s Anton Wilke
23 Mar 2018  

An Operator’s View: Tekapo Star Gazing’s Anton Wilke

After celebrating its first year, Tekapo Star Gazing’s general manager Anton Wilke tells us about the opportunities to grow the guided hot pools and star gazing experience despite the challenges of operating in a small town.


Buy Side/Sell Side: Crankworx’s Tak Mutu
22 Mar 2018  

Buy Side/Sell Side: Crankworx’s Tak Mutu

Crankworx’s head of business development, Tak Mutu, on nailing the first festival with only seven months lead-time, the winning formula for commercial partnerships and the growing the economic impact of the event in Rotorua.


From the Regions: Hawke’s Bay’s Neil Barber
20 Mar 2018  

From the Regions: Hawke’s Bay’s Neil Barber

Chairman of the Hawke’s Bay Tourism Industry Association, Neil Barber, argues that plans by the regional council to slash Hawke’s Bay Tourism’s funding by 50% will hurt businesses and the region.


From the Regions: Wanaka’s James Helmore
13 Mar 2018  

From the Regions: Wanaka’s James Helmore

General manager of Lake Wanaka Tourism, James Helmore, on how the town’s tourism strategy has evolved, the requirement for better data and balancing the needs of the local community with a booming visitor economy.


Buy Side/Sell Side: RAL’s Michelle Caldwell
8 Mar 2018  

Buy Side/Sell Side: RAL’s Michelle Caldwell

Ruapehu Alpine Lifts’ GM sales and marketing, Michelle Caldwell, on finding opportunities to grow sales in the Australian market, the benefits of regional and national collaboration and the challenges involved in transitioning to become a year-round tourism business. 


From the Regions: West Coast’s Richard Benton
6 Mar 2018  

From the Regions: West Coast’s Richard Benton

The chairman of Tourism West Coast and local operator, Richard Benton, on a booming summer, why we should start charging overseas visitors for access to select natural attractions, and the challenge of attracting skilled staff to remote regions.    


Buy Side/Sell Side: Destination Queenstown’s Kiran Nambiar
1 Mar 2018  

Buy Side/Sell Side: Destination Queenstown’s Kiran Nambiar

Fresh from AIME, Kiran Nambiar, DQ’s new business development manager and head of the Queenstown Convention Bureau, tells us about forging new MICE partnerships, future growth markets and how capacity issues are being managed.


From the Regions: NRDA’s Mark Rawson
27 Feb 2018  

From the Regions: NRDA’s Mark Rawson

The Nelson Regional Development Agency’s chief executive, Mark Rawson, on managing record growth, driving seasonality, successfully tackling freedom camping, and integrating tourism into local planning. 


Buy Side/Sell Side: Haka Tourism Group’s Chris Bain
22 Feb 2018  

Buy Side/Sell Side: Haka Tourism Group’s Chris Bain

Haka Tourism Group’s sales manager, Chris Bain, on the company’s new sales strategy, expansion in China and a new product for that market, and how its new hotel assets are performing.


From the Regions: Stewart Island’s Jon Spraggon
20 Feb 2018  

From the Regions: Stewart Island’s Jon Spraggon

Jon Spraggon, chair of the Stewart Island/Rakiura Community Board, talks about the island’s long hot summer, a review of the visitor levy fund and a new offer for winter.


Buy Side/Sell Side: China Travel Service’s Lisa Li
15 Feb 2018  

Buy Side/Sell Side: China Travel Service’s Lisa Li

With Chinese New Year about to begin, China Travel Services’ Lisa Li shares her insight into that Asian market, how it is changing and why it is getting much harder to sell New Zealand there.


From the Regions: Coromandel’s Hadley Dryden
13 Feb 2018  

From the Regions: Coromandel’s Hadley Dryden

In a summer of heatwaves and downpours, the Coromandel was the first to feel the downside when a storm swept through the region in early January. Destination Coromandel’s Hadley Dryden tells us about the challenges, and an opportunity, that followed.


An Operator’s View: WRAL’s Mark Morgan
9 Feb 2018  

An Operator’s View: WRAL’s Mark Morgan

Waikato Regional Airport chief executive Mark Morgan tells the Ticker why the group has decided to enter the hotel market with a $3m acquisition and the plans underway to boost the CCO’s non-aeronautical income.


Buy Side/Sell Side: Hydro Attack’s Esther Small
8 Feb 2018  

Buy Side/Sell Side: Hydro Attack’s Esther Small

Hydro Attack’s marketing manager Esther Small on launching a new product in the competitive Queenstown market, the power of digital marketing and developing a suitable sales strategy 


Buy Side/Sell Side: Heritage Hotel’s Dylan Rushbrook
23 Nov 2017  

Buy Side/Sell Side: Heritage Hotel’s Dylan Rushbrook

Heritage Hotel’s Dylan Rushbrook on fronting up to hotel price increases, beating the boom-bust cycle and whether regional dispersal is actually working on the ground.


An Operator’s View: Glenstrae Farm’s Alastair Trewin
17 Nov 2017  

An Operator’s View: Glenstrae Farm’s Alastair Trewin

Land-based tourism operators in the Kaikoura region are struggling to get back on their feet but Glenstrae Farm 4 Wheel Adventures’ Alastair Trewin is trying to turn the disaster to his advantage with a new earthquake tour.


Buy Side/Sell Side: Whale Watch’s Lisa Bond
16 Nov 2017  

Buy Side/Sell Side: Whale Watch’s Lisa Bond

Whale Watch’s Lisa Bond tells us of how the business operated in the aftermath of last year’s 7.8-magnitude earthquake, coping with a crippled marina, and the company’s recovery strategy for the summer.


From the Regions: Kaikoura’s Glenn Ormsby
14 Nov 2017  

From the Regions: Kaikoura’s Glenn Ormsby

One year on from last year’s 7.8-magnitude earthquake, Destination Kaikoura’s general manager, Glenn Ormsby, says it has been a difficult recovery and, despite hopes among operators for a good summer, challenges remain. 


From the Regions: Managing the Tongariro Crossing
31 Oct 2017  

From the Regions: Managing the Tongariro Crossing

Tourism development consultant Dave Bamford on the Tongariro Crossing’s new management plan and why we shouldn’t be afraid to apply service and facility fees at our most popular national park sites.


Buy Side/Sell Side: First Light Travel’s Brent Narbey
19 Oct 2017  

Buy Side/Sell Side: First Light Travel’s Brent Narbey

First Light Travel co-founder, Brent Narbey, on establishing an OTA in New Zealand in the early 2000s, future-proofing a travel business and fostering talent within the industry.


An Operator’s View: Chris Jolly Outdoors’ Simon Jolly
13 Oct 2017  

An Operator’s View: Chris Jolly Outdoors’ Simon Jolly

Following the retirement of founders Chris and Sue Jolly, son Simon and his wife Katie are buying Taupo’s Chris Jolly Outdoors. Simon Jolly tells the Ticker of his plans, the launch of the operator’s cultural tours, and why the Taupo region has so much more to offer than just its beautiful lake.


Buy Side/Sell Side: Always Vacation’s Wanvisa Chantrasmi
12 Oct 2017  

Buy Side/Sell Side: Always Vacation’s Wanvisa Chantrasmi

Always Vacation’s owner and director of sales and marketing, Wanvisa Chantrasmi, on working with film crews coming to New Zealand, the power of social media and business after Tourism New Zealand exited Thailand in December.


From the Regions: Fiordland’s Philippa Murrell
10 Oct 2017  

From the Regions: Fiordland’s Philippa Murrell

Destination Fiordland’s former tourism manager, Philippa Murrell, on the challenges the region faces, the need for social license, and transforming Te Anau into a destination in its own right.   


An Operator’s View: Dig This’ Ed Mumm
6 Oct 2017  

An Operator’s View: Dig This’ Ed Mumm

Founder Ed Mumm on founding the business in the US and how this week’s shootings in Las Vegas is something he has always worried about in America.


Buy Side/Sell Side: Manaaki Adventures’ Hemi Coates
5 Oct 2017  

Buy Side/Sell Side: Manaaki Adventures’ Hemi Coates

Hemi Coates, owner and director of Mount Maunganui’s Manaaki Adventures, is preparing to launch a rugby tours product into the US and Asian markets. He tells us about the unique opportunity of selling NZ rugby culture to the world.


From the Regions: Invercargill’s HW Richardson Group
3 Oct 2017  

From the Regions: Invercargill’s HW Richardson Group

HWR director Scott O’Donnell on its latest attraction, Dig This, the company’s plans for a new $100m town centre and the implications for the region’s tourism offering.


An Operator’s View: Heletranz’s Sofia Ambler
29 Sep 2017  

An Operator’s View: Heletranz’s Sofia Ambler

Heletranz’s co-owner Sofia Ambler tells the Ticker how she went from trading stocks to selling dreams, her company’s recent expansion, and how its new Instrument Flight Rules service is helping inbound tour operators.


Buy Side/Sell Side: Directional Travel’s Tracey Green
28 Sep 2017  

Buy Side/Sell Side: Directional Travel’s Tracey Green

Former Kirra Australia GM, Tracey Green, on setting up her own travel consultancy and management business, lessons from the event space and why operators should be thinking about the pink dollar.


From the Regions: West Coast’s Jim Little
26 Sep 2017  

From the Regions: West Coast’s Jim Little

Tourism West Coast’s CEO Jim Little tells us about building on the region’s successful brand, how the RTO is developing wilderness attractions, and why it is seeking a big boost to its budget.


An Operator’s View: Kapiti Island’s John Barrett
15 Sep 2017  

An Operator’s View: Kapiti Island’s John Barrett

Kapiti Island Nature Tours founder John Barrett on the value of culture to its eco-tourism business, overcoming significant opposition to its launch, and expanding beyond the island.


Buy Side/Sell Side: New Zealand Vacations’ Jerry Bridge
14 Sep 2017  

Buy Side/Sell Side: New Zealand Vacations’ Jerry Bridge

Serial travel entrepreneur, Jerry Bridge, on setting up his New Zealand-centric venture 18 months ago, his plans to expand into Australia and the best way to tackle the American visitor market.


From the Regions: Ruapehu’s Claire McKnight
11 Sep 2017  

From the Regions: Ruapehu’s Claire McKnight

The outgoing chief executive of Visit Ruapehu, Claire McKnight, on transforming the region into a year-round destination, managing growth, and identifying the opportunities ahead for the unique area.