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Training & Education


New service launched for operators seeking seasonal staff
19 Mar 2018  

New service launched for operators seeking seasonal staff

A new website to help employers such as tourism and hospitality operators find seasonal workers has been officially launched.


DOC, Lincoln partner to manage growing tourism economy
12 Mar 2018   / /

DOC, Lincoln partner to manage growing tourism economy

Lincoln University and the Department of Conservation are teaming up to meet “a desperate need” in the parks and recreation sector.


CINZ launches 2018 mentorship programme
12 Feb 2018  

CINZ launches 2018 mentorship programme

Applications are now open for the Conventions and Incentives New Zealand (CINZ) 2018 Mentorship Programme.


Tourism hotspot campus to provide in-demand hospo training
8 Feb 2018  

Tourism hotspot campus to provide in-demand hospo training

With Rotorua continuing to shine as a premier tourist destination in New Zealand, NZMA will open its first campus there this month, to deliver hospitality programmes for the local community.


NZ School of Tourism partners with Chinese airline
24 Nov 2017  

NZ School of Tourism partners with Chinese airline

A new partnership between New Zealand’s largest travel and tourism school and one of China’s fastest growing airlines is creating global opportunities for aspiring flight attendants.


Tourism students given financial boost
14 Nov 2017   /

Tourism students given financial boost

Three Kiwi school-leavers planning a career in tourism each got a $2500 financial boost today as the recipients of the 2018 Tourism Industry New Zealand Trust (TINZT) Academic Scholarships.


ServiceIQ: Start with skills but end with qualified
28 Sep 2017  

ServiceIQ: Start with skills but end with qualified

The open letter signed this week by 100 companies has been applauded by the industry training organisation for the nation’s booming service sectors, ServiceIQ.


BusinessNZ: New govt must focus on filling skills shortage
25 Sep 2017  

BusinessNZ: New govt must focus on filling skills shortage

BusinessNZ wants to see New Zealand’s new Government focus harder on skill shortages.


APAC aviation growth presents training opportunities for NZ
18 Sep 2017  

APAC aviation growth presents training opportunities for NZ

Reports released internationally in recent months about the growth in Asia Pacific aviation suggest that our aviation training sector has a bright future


Auckland tourism ‘ambassadors’ programme launches
13 Sep 2017  

Auckland tourism ‘ambassadors’ programme launches

ATEED has launched a training course to upskill frontline staff at Auckland tourism businesses.


Ngāi Tahu Tourism scholarship opens
11 Sep 2017   / /

Ngāi Tahu Tourism scholarship opens

Ngāi Tahu Tourism is looking for Ngāi Tahu students to apply for its Te Pia Tāpoi scholarship.


Award winner Real Journeys: “The business is all about increasing diversity”
28 Aug 2017  

Award winner Real Journeys: “The business is all about increasing diversity”

Real Journeys Chief Executive Richard Lauder says he is delighted the tourism company has been named the Supreme Winner at the Diversity Awards NZ as well as winning the Tomorrow’s Workforce Award.


Air NZ scoops Empowerment Award
28 Aug 2017  

Air NZ scoops Empowerment Award

Air New Zealand has been recognised for its efforts in empowering women in its workplace by Diversity Works New Zealand.


Number of NZ specialists on the rise
23 Aug 2017  

Number of NZ specialists on the rise

The number of 100% Pure New Zealand Specialists has almost tripled since a new and improved version of the programme was launched in June.


Students invited to ‘dream big’ with tourism scholarship
18 Aug 2017  

Students invited to ‘dream big’ with tourism scholarship

Two Queenstown businesses have joined forces with their local high school to offer a student a scholarship to kickstart their global tourism career.


ITC named finalist in NZ Social Media Awards
11 Aug 2017  

ITC named finalist in NZ Social Media Awards

The International Travel College of New Zealand (ITC) has been recognised for its outstanding social media efforts by the New Zealand Social Media Awards


Monteith’s Brewery awarded Qualmark Gold
31 Jul 2017  

Monteith’s Brewery awarded Qualmark Gold

PRESS RELEASE: Monteith’s Brewery Leading West Coast tourism attraction Monteith’s Brewery has had its status as one of the country’s top sustainable performers confirmed after being awarded a prestigious Qualmark Gold MORE »


ServiceIQ: Skills shortage reaching crisis point
18 Jul 2017  

ServiceIQ: Skills shortage reaching crisis point

ServiceIQ’s chief executive, Dean Minchington, says a looming skills shortage is putting the service sector at risk and New Zealand will be the worse for it.


Growing job vacancies in tourism & hospitality
22 Jun 2017  

Growing job vacancies in tourism & hospitality

New job vacancy data illustrates the difficulties tourism and hospitality businesses are facing to find good staff, Tourism Industry Aotearoa says.


Wednesday Letter: ServiceIQ’s Dean Minchington
14 Jun 2017   /

Wednesday Letter: ServiceIQ’s Dean Minchington

Following calls from tourism leaders to upskill the industry, ServiceIQ’s chief executive Dean Minchington says New Zealand has much to do to catch up to world class standards.


NZ travel sellers can now become specialists
13 Jun 2017  

NZ travel sellers can now become specialists

New Zealand based travel sellers can now promote their specialist country knowledge in the same way as their international counterparts.


Auckland Airport launches jobs and skills hub
6 Jun 2017  

Auckland Airport launches jobs and skills hub

Auckland Airport formally launched Ara, its South Auckland jobs and skills hub, on Friday.


Q&A with China Ready chief Julia (Ting Ting) Gong
29 May 2017  

Q&A with China Ready chief Julia (Ting Ting) Gong

With the arrival of China Ready & Accredited in New Zealand, the Ticker asks by email chief executive Julia (Ting Ting) Gong to shed some light on who the company is and why NZ operators should consider its accreditation system.


Ngāi Tahu Tourism launches jet boat mechanic training programme
9 May 2017  

Ngāi Tahu Tourism launches jet boat mechanic training programme

Ngāi Tahu Tourism has launched a marine mechanic training programme at Shotover Jet, providing a unique opportunity for iwi members to build a career in the tourism industry.


Tourism-led service sectors at risk of skills shortage
4 May 2017  

Tourism-led service sectors at risk of skills shortage

New Zealand’s $48bn service sectors, which include the tourism industry, are at risk of a skills shortage according to a new report from Berl.


ServiceIQ on-job training qualifications take off in UAE
15 Mar 2017  

ServiceIQ on-job training qualifications take off in UAE

A new agreement between the Knowledge and Human Development Authority of Dubai and ServiceIQ is a game-changer for the recognition of qualifications between the two countries.


Cameron Lawrence takes top job at Qualmark
7 Nov 2016  

Cameron Lawrence takes top job at Qualmark

Cameron Lawrence has been appointed general manager at Qualmark.


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