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Hospitality & Retail


Lack of tourism ‘devastates’ hospitality spend – NZABC
12 May 2020  

Lack of tourism ‘devastates’ hospitality spend – NZABC

The impact of Covid-19 on food and beverage services in the hospitality sector is devastating, says NZ Alcohol Beverages Council.


ServiceIQ launches hospo online safety training
4 May 2020   /

ServiceIQ launches hospo online safety training

ServiceIQ has launched new online training to help the hospitality industry with induction and food and workplace safety training.


TIA: Domestic travel must be allowed at alert level 2
1 May 2020   /

TIA: Domestic travel must be allowed at alert level 2

Tourism Industry Aotearoa is turning up the pressure on government to allow domestic travel at level 2, warning the alternative will put thousands of jobs and hundreds of businesses at risk.


Wellington hospo in line for partial fee refund
1 May 2020  

Wellington hospo in line for partial fee refund

Wellington hospitality businesses can claw-back some costs following the introduction of a partial fee refund scheme by Wellington City Council.


The Big Foody’s Armon-Jones on grieving for what was and opportunities ahead
28 Apr 2020  

The Big Foody’s Armon-Jones on grieving for what was and opportunities ahead

The Big Foody tour company founder Elle Armon-Jones, who also runs Vineyard Cottage in Auckland, on shutting up shop in a weekend, grieving for what was and changing mindsets.


WellingtonNZ provides $250k for hospo at alert level 3
28 Apr 2020   /

WellingtonNZ provides $250k for hospo at alert level 3

WellingtonNZ is offering meal delivery rebates to eateries across the region for the two confirmed weeks of Covid-19 alert level 3, starting today.


“Huge surge” in pipeline for tourism – survey
21 Apr 2020  

“Huge surge” in pipeline for tourism – survey

Domestic holidays, road trips and flights are on Kiwis’ post-Covid-19 lockdown wishlist, according to new research.


Hospitality industry rallies as alert level set to ease
21 Apr 2020   /

Hospitality industry rallies as alert level set to ease

Operators are “pulling out all the stops” to prepare for a loosening of the lockdown, says Hospitality NZ.


Council calls on govt to help hospo sector
7 Apr 2020   /

Council calls on govt to help hospo sector

Nelson City Council is calling for the Ministry of Justice to enable the Alcohol Regulatory and Licensing Authority (ARLA) and councils to waive alcohol licensing fees in light of the Covid-19 shutdown.


SkyCity makes 200 redundant, cuts exec pay and capex
3 Apr 2020   /

SkyCity makes 200 redundant, cuts exec pay and capex

The operator says it will become a “much smaller, domestically focused” business.


Christchurch offers commercial rent holiday to tenants
3 Apr 2020  

Christchurch offers commercial rent holiday to tenants

Christchurch City Council has introduced a three-month rent holiday for commercial tenants.


Waikato Covid-19 cluster linked to St Paddy’s celebrations
31 Mar 2020   /

Waikato Covid-19 cluster linked to St Paddy’s celebrations

St Patrick’s Day celebrations at the Redoubt Bar in Matamata are the source of a cluster of Covid-19 cases.


Hospitality, events firms “may not survive” lockdown – industry
24 Mar 2020   /

Hospitality, events firms “may not survive” lockdown – industry

Ongoing costs during the four-week closure means some businesses will shut for good.


Restaurant Association meets ministers as sector loses $6m per week
13 Mar 2020   /

Restaurant Association meets ministers as sector loses $6m per week

The Restaurant Association says the hospitality sector is losing approximately $6m per week as a result of the Covid-19 outbreak.


Tourism retailing reels from impact of coronavirus
26 Feb 2020   /

Tourism retailing reels from impact of coronavirus

New Zealand’s hospitality and tourism retailing sectors are suffering from the coronavirus onslaught, says BusinessNZ chief executive Kirk Hope.


Julie White appointed Hospitality NZ CEO
16 Jan 2020   /

Julie White appointed Hospitality NZ CEO

Julie White is the new chief executive of industry body Hospitality New Zealand.


Tourism players win accolades at Hospitality NZ awards
18 Oct 2019  

Tourism players win accolades at Hospitality NZ awards

Hobbiton, Cardrona Hotel, and Fiordland Lodge are among the winners at the Hospitality NZ Awards.


The Brit arrives at Britomart
27 Aug 2019  

The Brit arrives at Britomart

Hospitality group Nourish has invested $2m into an overhaul and renaming of its Britomart bar formerly known as the Northern Steamship Co.


Industry rounds on Productivity Commission report
5 Jul 2019  

Industry rounds on Productivity Commission report

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Waitaki explores “geogastronomy” collaboration and branding
13 Jun 2019   /

Waitaki explores “geogastronomy” collaboration and branding

Waitaki hospitality operators have started exploring options for creating a new “geogastronomy” initiative.


Jeremy Smith elected Hospitality NZ national president
4 Oct 2018   /

Jeremy Smith elected Hospitality NZ national president

Jeremy Smith has been elected National President of Hospitality New Zealand’s board. 


Perspectives: Hospitality NZ’s Vicki Lee
1 Oct 2018  

Perspectives: Hospitality NZ’s Vicki Lee

The industry association’s CEO on positioning the organisation and the legislative challenges ahead for the industry.


Cardrona Hotel reigns supreme at Hospitality NZ awards
28 Sep 2018   /

Cardrona Hotel reigns supreme at Hospitality NZ awards

Wanaka’s boutique Cardrona Hotel has taken the top honour at Hospitality New Zealand’s 21st annual awards.


Hospitality NZ Conference: Emerging talent recognised at awards
26 Sep 2018  

Hospitality NZ Conference: Emerging talent recognised at awards

The best emerging talent from New Zealand’s hospitality industry has been recognised in the peak body’s second annual Rising Stars Awards.


YoungTEC to evolve career programme after securing $10K
10 Jul 2018  

YoungTEC to evolve career programme after securing $10K

The Young Tourism Export Council is set to evolve its career path support programme after securing two grants totalling $10,000 from the Hospitality Training Trust.


Locals toast inaugural Queenstown Hospitality Award winners
29 May 2018  

Locals toast inaugural Queenstown Hospitality Award winners

The inaugural Queenstown Hospitality Awards saw Arrowtown local La Rumbla named the region’s outstanding restaurant.


Tourism retailer’s new development design
14 May 2018  

Tourism retailer’s new development design

The building was commissioned by property owner Redson Corporation Holdings Limited for its tourism business Aotea Gifts.


Dunedin begins Easter trading review
1 May 2018  

Dunedin begins Easter trading review

Dunedin City Council is seeking feedback from employees, retailers and the public after Easter Sunday trading was allowed for the first time in the city this year.


ANZ: Booming tourism sector drives hospo growth
26 Apr 2018  

ANZ: Booming tourism sector drives hospo growth

Consumer spending across the restaurant, cafe, bar and nightclub sector grew by 15% over the past two years, according to a report from ANZ Bank.


Stats NZ: Hospitality, accommodation card spending flat
12 Mar 2018  

Stats NZ: Hospitality, accommodation card spending flat

Spending was subdued across most of the six retail industries including hospitality.


Tourism hotspot campus to provide in-demand hospo training
8 Feb 2018  

Tourism hotspot campus to provide in-demand hospo training

With Rotorua continuing to shine as a premier tourist destination in New Zealand, NZMA will open its first campus there this month, to deliver hospitality programmes for the local community.


Skyline unveils $26m redevelopment
19 Dec 2017  

Skyline unveils $26m redevelopment

Skyline Enterprises has unveiled concept plans for its proposed $26m redevelopment of O’Connells Pavillion shopping centre in Queenstown.


Hospitality NZ: Home lending restrictions welcomed
10 Nov 2017   /

Hospitality NZ: Home lending restrictions welcomed

Hospitality New Zealand has thrown its support behind Queenstown Lakes District Council’s move to tighten rules around visitor accommodation.


Queenstown student awarded tourism scholarship
7 Nov 2017  

Queenstown student awarded tourism scholarship

One lucky Queenstown student has been granted a scholarship to give her the ultimate kickstart in New Zealand’s booming tourism industry.


Hospitality’s future leaders recognised with $3000 scholarships
7 Nov 2017  

Hospitality’s future leaders recognised with $3000 scholarships

The winners of Hospitality NZ/SKY Future Leader Scholarships have been announced.  


Paymark: Regions lead growth into Christmas
6 Nov 2017  

Paymark: Regions lead growth into Christmas

Christmas is fast approaching and the shopping rush is starting to build. The pre-Christmas build-up starts gradually in November and climbs to a frenzy of activity in the last few days.


Lifetime of contribution to hospitality recognised
31 Oct 2017  

Lifetime of contribution to hospitality recognised

Invercargill Licensing Trust General Manager Greg Mulvey has been inducted into the Hospitality New Zealand Hall of Fame in recognition of his contribution to the hospitality industry and local community.


Whangaparaoa Lodge, Hapuku Lodge & Treehouses, Edgewater win hospo awards
19 Oct 2017   /

Whangaparaoa Lodge, Hapuku Lodge & Treehouses, Edgewater win hospo awards

The very finest of Kiwi hospitality have once again been recognised at Hospitality New Zealand’s 20th annual Awards for Excellence gala dinner, held in central Wellington on ­Thursday night.


Hospo’s rising stars celebrated at awards
18 Oct 2017   /

Hospo’s rising stars celebrated at awards

Seven of New Zealand’s best and brightest individuals working in the hospitality and accommodation sectors have been recognised for their hard work at the inaugural Hospitality New Zealand Rising Stars Awards 2017.


Hospitality, food business buyers banking on tourism
7 Sep 2017  

Hospitality, food business buyers banking on tourism

Confidence in New Zealand’s tourism sector growth is underpinning business sales in key hotspots around the country.


Hapuku Lodge, Pullman, Edgewater among hospo awards finalists
22 Aug 2017  

Hapuku Lodge, Pullman, Edgewater among hospo awards finalists

Hapuku Lodge + Tree Houses, Pullman Auckland and Wanaka’s Edgewater are among the 54 finalists announced for the 2017 Hospitality New Zealand Awards for Excellence. 


Clearview Estate a Hospo winner, again!
16 Aug 2017  

Clearview Estate a Hospo winner, again!

Clearview Estate Winery will be adding two more accolades to the walls after taking out the inaugural Outstanding Cellar Door award and the Outstanding Supplier / Sales Representative award for Lisa Clarke at the Hawke’s Bay Hospitality Awards.


Sports events lift hospo growth to new record
15 Aug 2017   /

Sports events lift hospo growth to new record

The World Masters Games and the Lions rugby tour helped boost hospitality which saw record growth for the food and beverages services industry in the June 2017 quarter.


ServiceIQ: “Stunning” service sector regional plans launched
11 Aug 2017  

ServiceIQ: “Stunning” service sector regional plans launched

Ten regions around the country now have Roadmaps and Plans for their service sectors, with four more on the way, thanks to industry training organisation ServiceIQ.


Immigration changes acknowledge hospitality industry concerns
31 Jul 2017  

Immigration changes acknowledge hospitality industry concerns

The governments ‘tweaks to the tweaks’ regarding the proposed Essential Skills Visa changes has been welcomed by Hospitality New Zealand.


Hospo, tourism jobs lead June vacancy listings
20 Jul 2017  

Hospo, tourism jobs lead June vacancy listings

Growth in online job advertisements was steady at 0.5 per cent in June and 10.6 per cent over the year lead by hospitality and tourism jobs.


Outdoor fees go up in smoke for Wellington restaurants
18 Jul 2017  

Outdoor fees go up in smoke for Wellington restaurants

As of 1 July the Wellington City Council adopted an initiative to encourage cafes, bars and restaurants with outdoor dining areas to go smokefree by offering free outdoor dining licence fees for 2017-2018.


Dunne: Invercargill’s new hotel a model for trusts
17 Jul 2017  

Dunne: Invercargill’s new hotel a model for trusts

In his keynote address to the NZ Licensing Trust Association Conference
at the Copthorne Hotel in Masterton, the Minister of Internal Affairs, Peter Dunne highlights Invercargill’s plans to develop a new hotel in the city’s CBD as an example of the good trusts can achieve.


Hospitality the ‘mane’ event in June spend
12 Jul 2017  

Hospitality the ‘mane’ event in June spend

A rise in card spending in the hospitality industry in June coincided with the start of the British and Irish Lions rugby tour, according to Stats NZ.


Trade Me: Hospo and tourism job ads up 18.3%
6 Jul 2017  

Trade Me: Hospo and tourism job ads up 18.3%

New Zealand’s employment market continues to be extremely strong according to analysis of over 72,000 vacancies listed on Trade Me Jobs in the second quarter of 2017.