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Tourism operators finding it hard to get staff during the busy summer period need to look no further than smart tech like an AI chatbot. Chatbots and humans are the winning customer service combo.

A high-ropes adventure attraction popular with visitors to global locations including Shanghai, Switzerland and Orlando Florida is now available in New Zealand.

A multicultural theme park planned for the Waikato is seeking mid-term investments.

Today’s visitors are savvy and, more than ever, impatient! When researching travel online, people want – and expect – immediate answers. Maverick Digital outlines five ways live chat can help you drive customer delight and increase direct bookings.

A timely alternative to the CAM for New Zealand tourism operators and local government.

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Tourism marketers are dealing with a very particular set of behaviours that make it hard to use data the way many other marketers do.

Queenstown’s iconic Shotover Jet has unveiled a fresh new look for its fleet of twin-engine jet boats.

A trio of South Island snow experiences is set to capitalise on China’s growing interest in winter sports after winning three of the six spots in the latest round of Christchurch Airport’s New Horizons programme.

ADARA’s VP of tourism for Asia Pacific, Matthew Zatto, on what the global data company’s arrival in NZ means for the country’s tourism industry.

From operations to marketing, digital technology offers so much opportunity to create a better visitor experience. So, why are so many tourism operators not leveraging digital to their advantage? Maverick Digital’s Founder and Head of Strategy Alex Bayes talks tourism tech for 2019.

VSA volunteers support the Pacific tourism sector by working alongside local government and tourism operators to offer quality experiences.

Wayfare (noun) : to travel or the act of journeying

Waimangu Volcanic Valley has released its new brand refresh video.

The film is “a reflection of its luxury accommodation offering, award-winning food and wine, the region and its people”.

Nelson Tasman locals and people from all around New Zealand have a deep love for Takaka and Golden Bay, and it’s easy to see why.                          

An exciting brand refresh drawing on New Zealand’s most stunning alpine scenery and boundless skies sees Glenorchy-based Skydive Southern Alps ready to make its own mark on the domestic and international visitor market.

Wellington’s wildlife sanctuary, ZEALANDIA, has put together a new promotional video to show visitors why they are bringing native wildlife back to a special valley.

The PATA Global Insights Conference provides an exciting platform for our industry leaders and decision makers to hear some fresh and insightful international perspectives.