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Antarctica to see more activity with 100k tourists expected this summer – Antarctica NZ
29 Nov 2022  

Antarctica to see more activity with 100k tourists expected this summer – Antarctica NZ

There has been a significant increase in visitor interest in Antarctica.


Auckland Museum revives rooftop tours
1 Nov 2022  

Auckland Museum revives rooftop tours

Auckland War Memorial Museum has reinstated its popular Incredible Rooftop Tour.


Active Adventures revamps signature South Island experience
23 Sep 2022   /

Active Adventures revamps signature South Island experience

Active Adventures has spruced up its signature travel experience, formerly known as Rimu.


Inflation is at a 30-year high but can operators increase their prices?
29 Apr 2022   /

Inflation is at a 30-year high but can operators increase their prices?

The Ticker looks at how tourism businesses are coping with rising costs and whether they can increase prices in a recovering market.


‘World first’ tours gin up untapped market
17 Dec 2021   /

‘World first’ tours gin up untapped market

Queenstown’s Altitude Tours has launched two new gin tours, including the world’s first gin tour by helicopter.


TIME Unlimited’s Sperath on reprioritising for new tourism era
1 Dec 2021  

TIME Unlimited’s Sperath on reprioritising for new tourism era

The pandemic has been difficult but has also offered valuable lessons on wellbeing, innovation, and sustainability, says Ceillhe Sperath.


Haka Tours’ Ryan Sanders on selling to Intrepid
18 Oct 2021   /

Haka Tours’ Ryan Sanders on selling to Intrepid

Intrepid acquires Haka Tourism’s tour assets in a sign of confidence in travel to NZ.


Permit sought for commercial marine mammal viewing vessel
18 Oct 2021  

Permit sought for commercial marine mammal viewing vessel

Oban-based boat tour and water taxi services firm Rakuira Charters is applying for permission to add another commercial vessel for the viewing of marine mammals around Stewart Island.


More than just ski destination operators hurt by burst bubble
29 Jun 2021   /

More than just ski destination operators hurt by burst bubble

Operators in the north are also feeling the impact of curtailed travel but to varying degrees.


River Valley Lodge goes regenerative for a ‘less is more’ experience
29 Jun 2021  

River Valley Lodge goes regenerative for a ‘less is more’ experience

River Valley Lodge has reimagined itself with a focus on niche offerings such as its new permaculture course.


NZ-Aus border closures growing concern for global tour operators – Poon Tip
25 Mar 2021   /

NZ-Aus border closures growing concern for global tour operators – Poon Tip

Some pent-up international demand for travel might dissipate before Australia and New Zealand’s borders re-open, says the founder of G Adventures.


Post-Covid travel boom predictions prompt investment spree
12 Feb 2021   /

Post-Covid travel boom predictions prompt investment spree

Overseas investors betting on a post-Covid travel boom are pumping multi-million dollar investments into tourism.


Gannet Beach Adventures resumes Cape Kidnappers tours
10 Dec 2020   /

Gannet Beach Adventures resumes Cape Kidnappers tours

Gannet Beach Adventures tours at Cape Kidnappers will return to operations tomorrow after almost two years.


Lower South Island tops Kiwi’s roadies
16 Nov 2020  

Lower South Island tops Kiwi’s roadies

Four of the top five road trips on Kiwis’ to-do lists were in the lower South Island, according to a survey from Budget New Zealand.


Operator swoops on liquidation, snaps up tour assets
17 Sep 2020  

Operator swoops on liquidation, snaps up tour assets

Tranzit Group subsidiary Cross Country Rentals has acquired the assets of Christchurch-based Maugers Rentals which went into liquidation in March.


Ridgeline Adventures jointly leads nominations at NZ Food Awards
17 Sep 2020  

Ridgeline Adventures jointly leads nominations at NZ Food Awards

Wanaka 4WD tour operator Ridgeline Adventures is a finalist in three categories at the 2020 New Zealand Food Awards.


Tour bus company involved in crash goes into liquidation
9 Sep 2020   /

Tour bus company involved in crash goes into liquidation

The coach tour company involved in a crash that saw 20 Chinese visitors injured, two of them severely, has gone into liquidation.


Coach operators plead for help after 2000 drivers lose jobs
27 Aug 2020   /

Coach operators plead for help after 2000 drivers lose jobs

Bus and Coach Association chief executive Dr Pim Borren says the tour coach business is at a virtual standstill.


Naturally NZ Holidays liquidators report released
21 Aug 2020   /

Naturally NZ Holidays liquidators report released

The abrupt cessation of international tourism led to the collapse of 25-year-old inbound tour operator Naturally New Zealand Holidays Limited with around $600,000 owing to unsecured creditors outside the business.


Fullers360 cancels Auckland tours
17 Aug 2020  

Fullers360 cancels Auckland tours

Fullers360 tour products and services will be on hold during the Covid-19 alert level 3 restrictions, which includes trips to Rangitoto, Tiritiri Matangi, Winter Wine and Dine and the Explorer Hop on Hop off bus.


TECNZ maps return to pre-Covid arrivals
15 Jun 2020   /

TECNZ maps return to pre-Covid arrivals

NZ might not see a return to pre-Covid visitor numbers until the end of March 2024, says the association.


Wellington operator trumps discounting to go free for customers
27 May 2020   /

Wellington operator trumps discounting to go free for customers

Wellington-based Rover Tours Group says the Government’s wage subsidy has enabled it to keep operating, and it is now offering a free service.


Bush and Beach pivots to parcels ahead of relaunch
18 May 2020  

Bush and Beach pivots to parcels ahead of relaunch

The award-winning operator has branched into the courier trade to bring in income.


Lowdown on the Lockdown: Tranzit’s Jenna Snelgrove
6 May 2020  

Lowdown on the Lockdown: Tranzit’s Jenna Snelgrove

Jenna Snelgrove, sales and marketing director at Tranzit Group, on operating in a re-active state as the Covid crisis developed at pace, to now turning the corner and being able to focus on forward planning, opportunities and innovation. 


ITO survey reveals redundancies, closures and subsidy lifeline
30 Apr 2020   /

ITO survey reveals redundancies, closures and subsidy lifeline

New Zealand’s inbound tour operators are “holding faith” that the tourism sector will receive further support from government as new research shows how deeply the industry has been hit by the Covid-19 outbreak.


Competitors partner to target Kiwis with new premium product
24 Apr 2020  

Competitors partner to target Kiwis with new premium product

Once fierce competitors for international visitors, rivals are now collaborating to target the domestic market.


DOC acknowledges Cape Kidnappers “frustrations and concerns”
24 Jan 2020  

DOC acknowledges Cape Kidnappers “frustrations and concerns”

The Department of Conservation has acknowledged the “frustrations and concerns” it has caused Gannet Beach Adventures after it suspended the operator’s concession to run tours at Cape Kidnappers. 


Police charge driver in Queenstown tour bus crash
22 Jan 2020  

Police charge driver in Queenstown tour bus crash

The operator of the coach that crashed near Queenstown injuring 20 Chinese tourists says the driver is an experienced guide and it’s unclear how the accident happened.


Cape Kidnappers operator faces closure
20 Jan 2020  

Cape Kidnappers operator faces closure

The 68-year-old business has had its DOC concession suspended.


Hammonds Wellington launches twilight tours
20 Dec 2019  

Hammonds Wellington launches twilight tours

Hammonds Wellington Tours has launched its summer series of Twilight Tours.


Lightning Lab Tourism startup Road Guru raises $550k
18 Nov 2019   /

Lightning Lab Tourism startup Road Guru raises $550k

Wayfare CEO Richard Lauder and GO Rentals are among the investors in the driver guide platform, now valued at $3m.


Police charge tour bus driver for fatal Rotorua crash
20 Sep 2019  

Police charge tour bus driver for fatal Rotorua crash

Police have charged the driver of the bus involved in the fatal crash near Rotorua that killed five Chinese tourists.


ITO involved in Rotorua bus crash Qualmark accredited, association member
6 Sep 2019  

ITO involved in Rotorua bus crash Qualmark accredited, association member

The inbound tour operator involved in Wednesday’s bus crash that killed five tourists near Rotorua is Qualmark accredited and a member of the country’s largest tourism associations.


Leisure Time Group discovers pure is best for small group business
30 Aug 2019  

Leisure Time Group discovers pure is best for small group business

Leisure Time Group has launched a new brand to front its existing small group touring product and added Seattle-based wholesaler, Down Under Answers, to its US booking agent network.


Could a new strategy get KiwiEx back on the move?
28 Aug 2019   /

Could a new strategy get KiwiEx back on the move?

After a tough three years, Tourism Holdings’ coach business is diversifying its offering.


Northland operator wins $30k development grant
5 Jul 2019  

Northland operator wins $30k development grant

Bay of Islands Tours is the latest recipient of Top Energy’s $30,000 Business Development Fund.


Romano targets $2.5m annual tourism turnover
2 Jul 2019   /

Romano targets $2.5m annual tourism turnover

The All Black’s new luxury adventure tour company has partnered with premium lodges, guides and operators.


Betterez enters NZ market with Red Travel bookings revamp
15 Apr 2019   /

Betterez enters NZ market with Red Travel bookings revamp

Red Travel has brought in Canadian technology company Betterez to modernise its ticketing and reservatiosn system.


Moutohorā (Whale Island) tours on hold following fatality
8 Apr 2019  

Moutohorā (Whale Island) tours on hold following fatality

A tourist has died after falling during a guided tour of the Bay of Plenty destination.


Nomad Safaris powers into carbon free off-road touring
5 Apr 2019   /

Nomad Safaris powers into carbon free off-road touring

The Queenstown operator is believed to be the first to offer an off-road EV experience after splashing $300k on Teslas.


Operator: Kakanui fatalities occurred during multi-day tour
27 Mar 2019   /

Operator: Kakanui fatalities occurred during multi-day tour

Queenstown’s Prestige Adventure says Saturday’s deaths happened on one of its 4WD buggy trips.


Real Journeys vessel strikes rock at Milford Sound
8 Oct 2018  

Real Journeys vessel strikes rock at Milford Sound

A Real Journeys vessel carrying 39 tourists on a private charter hit a rock while seal watching.


Buy Side/Sell Side: Stray Travel’s Ollie Allum
6 Sep 2018  

Buy Side/Sell Side: Stray Travel’s Ollie Allum

Buy Side Sell Side Stray Travel’s NZ & Australian sales manager, Ollie Allum, on integrating Australian-based Loka with Stray Travel.


Visitors to be shepherded on new night-time Tekapo tour
27 Aug 2018   /

Visitors to be shepherded on new night-time Tekapo tour

A new night-time experience is to be launched in Tekapo to combat damage and destruction to the iconic Church of the Good Shepherd.


After 17 years leading SPTW, Linda Jenkins is calling it a day
19 Jun 2018  

After 17 years leading SPTW, Linda Jenkins is calling it a day

After 17 years at the helm of South Pacific Travellers World, managing director Linda Jenkins has called it a day, selling the business to Pacific Travel Ltd. 


Waikato tours combine as Travel Time buys AgriTravel
8 Jun 2018  

Waikato tours combine as Travel Time buys AgriTravel

Travel Time South Pacific has bought Waikato-based specialist agricultural tour operator, AgriTravel International.


Stevenson’s South Pacific acquires Wings Over Whales
7 Jun 2018  

Stevenson’s South Pacific acquires Wings Over Whales

Helicopter operator South Pacific Aviation has expanded into fixed-wing scenic tours with the acquisition of Wings Over Whales Kaikōura.


“Unlawful” glacier landings to stop
24 Apr 2018  

“Unlawful” glacier landings to stop

The Federated Mountain Clubs of New Zealand is today declaring victory over the Department of Conservation’s decision to allow a massive number of helicopter landings on a remote Fiordland Glacier.


Red Travel strikes Qualmark Gold
2 Apr 2018  

Red Travel strikes Qualmark Gold

Red Travel may only be in its 4th year of operation but that has not stopped the team from achieving for a 2nd consecutive year running the Tourism New Zealand Qualmark Gold Status.