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Hospitality & Retail


Hospo hopeful for tourists as growth hit by higher costs
2 Oct 2023   /

Hospo hopeful for tourists as growth hit by higher costs

Growth in restaurants and hospitality businesses across the country are being tempered by higher costs, according to the Restaurant Association.


Wellington Airport begins Lyall Bay, Rongotai upgrades
28 Sep 2023   /

Wellington Airport begins Lyall Bay, Rongotai upgrades

Wellington Airport’s Lyall Bay and Rongotai precincts are being redeveloped to include new food and beverage outlets, as well as a new airport services centre.


Queenstown tourism braces for impact from water warning
21 Sep 2023   /

Queenstown tourism braces for impact from water warning

Cancellations and the expense of water workarounds are among the challenges for the resort’s operators.


TIA approved as bargaining party for FPA
14 Sep 2023   /

TIA approved as bargaining party for FPA

The Ministry of Business, Innovation and Employment has approved Tourism Industry Aotearoa as an employer bargaining party under the Fair Pay Agreement Act.


New era, new strategy for Hospitality NZ’s Steve Armitage
11 Sep 2023  

New era, new strategy for Hospitality NZ’s Steve Armitage

Closer integration with businesses and stakeholders is also a top priority for the association’s new CEO.


Hospo provider to pay $34k over employment breaches
6 Sep 2023  

Hospo provider to pay $34k over employment breaches

Christchurch hospitality and accommodation provider Springs Junction Café and Motor Inn has been fined $36,000 for breaching multiple employment standards during the 2020 Covid pandemic.


“People are really valuing a travel intermediary again” – House of Travel COO
5 Sep 2023   /

“People are really valuing a travel intermediary again” – House of Travel COO

The pandemic’s lingering impact has driven people back to agents to help cope with uncertainty.


Atticus Finch reigns supreme at Rotorua hospo awards
14 Aug 2023   /

Atticus Finch reigns supreme at Rotorua hospo awards

Rotorua restaurant Atticus Funch has taken home the top gong at the Rotorua Hospitality Awards.


Auckland hospo portfolio sells for $21m
2 Aug 2023  

Auckland hospo portfolio sells for $21m

Good Spirits Hospitality is selling its portfolio of nine venues for $20.7m to another hospitality operator, Brew On Quay.


First Taurikura Initiative cohort celebrates completion
2 Aug 2023   /

First Taurikura Initiative cohort celebrates completion

Tourism and hospitality businesses from Waiheke Island and Aotea Great Barrier Island have celebrated completing the Taurikura Initiative.


QT Queenstown to reopen Lil Red restaurant
2 Aug 2023   /

QT Queenstown to reopen Lil Red restaurant

QT Queenstown is reopening the doors to its Lil Red restaurant this month.


NZVC acquires hospo, events venues
26 Jul 2023   /

NZVC acquires hospo, events venues

New Zealand Venue Co has bought the Morningside Tavern and neighbouring event space, Glasshouse, in Auckland.


Hospitality NZ welcomes longer trading hours for special events
25 Jul 2023  

Hospitality NZ welcomes longer trading hours for special events

Hospitality New Zealand has welcomed new legislation that will enable venues to extend trading hours during the Rugby World Cup without needing a special licence.


Hospo can open longer for Rugby World Cup
20 Jul 2023   /

Hospo can open longer for Rugby World Cup

Hospitality businesses can open longer for the men’s Rugby World Cup after the Sale and Supply of Alcohol (Rugby World Cup 2023 Extended Trading Hours) Amendment Bill passed its third reading.


Hospo card spend rises to $1.2bn in June
17 Jul 2023   /

Hospo card spend rises to $1.2bn in June

Electronic card spending in hospitality reached $1.18bn during June 2023, according to the latest data from Stats NZ.


SkyCity to open Pacific-inspired restaurant
13 Jul 2023   /

SkyCity to open Pacific-inspired restaurant

SkyCity will open a new Pacific-inspired restaurant in October headed by chef Michael Meredith.


Lake Dunstan trail’s floating hospo outlets up for sale
10 Jul 2023   /

Lake Dunstan trail’s floating hospo outlets up for sale

The unique floating coffee and burger stop on the popular Lake Dunstan Cycle and Walking Trail is up for sale.


InterContinental Auckland appoints partner chef
6 Jul 2023   /

InterContinental Auckland appoints partner chef

InterContinental Auckland has appointed former My Kitchen Rules New Zealand host Gareth Stewart as partner chef and design elements of the luxury hotel’s restaurant.


“We were in shock and awe” – the one thing Julie White would have done differently
5 Jul 2023  

“We were in shock and awe” – the one thing Julie White would have done differently

After steering Hospitality NZ through the pandemic, White signs off on an ’empty tank’ but with high hopes for the resilient industry.


QT, The Landing, TOP 10 win Hospitality Awards for Excellence
29 Jun 2023   /

QT, The Landing, TOP 10 win Hospitality Awards for Excellence

Christchurch venues win both the Supreme Award and the People’s Choice at last night’s gala dinner.


SkyCity’s Allot, QT’s Whaite win hospitality leadership awards
28 Jun 2023   /

SkyCity’s Allot, QT’s Whaite win hospitality leadership awards

SkyCity Entertainment’s general manager of Auckland hospitality, David Allot, has been named the Hospitality Industry Leader of the Year.


Hospo minister, training support, tourism funding needed from new govt
22 Jun 2023   /

Hospo minister, training support, tourism funding needed from new govt

A minister of hospitality is among the requests to the government elected on 14 October in Hospitality New Zealand’s election manifesto.


Hospitality NZ applies to be bargaining agent for industry of 120k workers
21 Jun 2023   /

Hospitality NZ applies to be bargaining agent for industry of 120k workers

Hospitality New Zealand has applied to become the bargaining agent for hospitality employers, which would see it enter negotiations on an industry pay arrangement under the Fair Pay Agreements Act.


Businesses under threat from alcohol bill – Hospitality NZ
15 Jun 2023  

Businesses under threat from alcohol bill – Hospitality NZ

Hospitality New Zealand is calling for the government to take a second look at the potential ramifications if the Sale and Supply of Alcohol (Community Participation) Amendment Bill becomes law.


Hospo spend rises to $1.2bn in May – Stats NZ
13 Jun 2023   /

Hospo spend rises to $1.2bn in May – Stats NZ

May card spending in the hospitality industry increased by 7.6% to $1.176bn compared to the $1.094bn transacted during the same month last year, according to Stats NZ.


Speakers named for Hospitality NZ conference
13 Jun 2023  

Speakers named for Hospitality NZ conference

Australian industry stalwart Sam Egerton will be speaking at Hospitality New Zealand’s conference, alongside others including Kevin Biggar, Melissa Muirhead, Ashley Fell, and Dan Te Whenua Walker.


Hospo business confidence low – RANZ
12 Jun 2023   /

Hospo business confidence low – RANZ

New Zealand hospitality businesses are feeling increasingly pessimistic about the state of the economy, according to the latest survey conducted by the Restaurant Association of New Zealand.


Hospo leads rise in filled jobs for March quarter
9 Jun 2023   /

Hospo leads rise in filled jobs for March quarter

The hospitality sector has led an increase in the number of filled jobs for the March 2023 quarter, according to Stats NZ.


Hospitality NZ appoints Steve Armitage its CEO
6 Jun 2023   /

Hospitality NZ appoints Steve Armitage its CEO

The former Auckland tourism boss and the chair of BEIA will take over from Julie White.


Auckland Airport shifts to single duty-free operator
1 Jun 2023   /

Auckland Airport shifts to single duty-free operator

Auckland Airport’s is moving to a single operator model with LagardèreAWPL as its duty-free partner. 


Filled hospo jobs up 12%
30 May 2023   /

Filled hospo jobs up 12%

The number of filled jobs in accommodation and food services rose by 17,138 in April 2023, up 12.2% on the same month last year.


SkyCity, Moët Hennessy to open NZ’s highest bar
29 May 2023   /

SkyCity, Moët Hennessy to open NZ’s highest bar

SkyCity is opening New Zealand’s highest bar in partnership with champagne brand Moët & Chandon. 


Craggy Range, Kamana Lakehouse, Kaiser Brew lead Hospitality NZ Awards nominations
24 May 2023   /

Craggy Range, Kamana Lakehouse, Kaiser Brew lead Hospitality NZ Awards nominations

The three businesses are among 120 finalists across 24 categories to be honoured at the awards.


Hospo Hui to chart future of NZ hospitality
23 May 2023   /

Hospo Hui to chart future of NZ hospitality

The Hospo Hui will bring together leaders in New Zealand food and hospitality to help chart the future of the industry.


Hospo disappointed with Budget’s business impact
22 May 2023   /

Hospo disappointed with Budget’s business impact

Hospitality New Zealand says the government’s Wellbeing Budget 2023 does not do enough to support small businesses.


Google head of travel to speak at Maximum Occupancy, HNZ conferences
22 May 2023  

Google head of travel to speak at Maximum Occupancy, HNZ conferences

Google head of travel and financial services Michelle Allen will be a keynote speaker at the Maximum Occupancy New Zealand and Hospitality New Zealand 2023 conferences.


Visa WOAP crowns next gen cook off winner
22 May 2023   /

Visa WOAP crowns next gen cook off winner

Chef Celia Drummond of Floriditas has won the Visa Wellington On a Plate’s Next Gen Cook Off.


Budget 2023: Hospo seeks support for skills
18 May 2023   /

Budget 2023: Hospo seeks support for skills

Investment in hospitality upskilling, infrastructure development, and the removal of GST on food would be a welcome boost for the sector, says Restaurant Association chief executive Marisa Bidois.


Mānawa Bay to be NZ’s first gas-free foodcourt
11 May 2023   /

Mānawa Bay to be NZ’s first gas-free foodcourt

The Mānawa Bay premium shopping destination near Auckland Airport will be home to the country’s first fully electric foodcourt, with no gas facilities on site.


Govt extending trading for hospo during Rugby World Cup
10 May 2023   /

Govt extending trading for hospo during Rugby World Cup

Licensed hospitality businesses will be able to stay open for longer during the Rugby World Cup from September.


Hospo card spend up 15.5% – Stats NZ
10 May 2023   /

Hospo card spend up 15.5% – Stats NZ

Electronic card transactions in hospitality for April have increased by 15.5% compared to the same month last year, according to Stats NZ.


Construction of $200m Auckland Airport retail hub starts
3 May 2023   /

Construction of $200m Auckland Airport retail hub starts

Auckland Airport’s $200m Manawa Bay retail destination is now under construction.


ServiceIQ commits to Pride Pledge
19 Apr 2023   /

ServiceIQ commits to Pride Pledge

ServiceIQ has joined the Pride Pledge commitment to support the rainbow community.


InterContinental Wellington to open GPO
17 Apr 2023   /

InterContinental Wellington to open GPO

InterContinental Wellington will open the doors to its new GPO restaurant on 21 April.


Visa launches $30k hospo scholarship
17 Apr 2023   /

Visa launches $30k hospo scholarship

Visa has launched a $30,000 scholarship for young hospitality workers.


Hospo spend continues to rise in March
12 Apr 2023   /

Hospo spend continues to rise in March

Electronic card transactions in hospitality reached $1.34bn in March 2023, up about 50.6% from the $891m generated during the same month last year, according to Stats NZ.


NZ’s ‘biggest dinner party’ raises $370k for cyclone relief
5 Apr 2023  

NZ’s ‘biggest dinner party’ raises $370k for cyclone relief

The hospitality industry’s inaugural Cooking up a Storm event led by chef Al Brown has raised $370,000 to support those impacted by Cyclone Gabrielle.


Hospo minister, NZ food story, fixing skills shortages priorities in RA manifesto
29 Mar 2023   /

Hospo minister, NZ food story, fixing skills shortages priorities in RA manifesto

An associate minister for hospitality is one priority that could help position the sector for the future.


Kathmandu 1H sales strong
22 Mar 2023  

Kathmandu 1H sales strong

Kathmandu owner KMD Brands Limited has reported record first-half sales of $547.9m for the six months to 31 January 2023, up 34.5% on the previous corresponding period.


Hospitality NZ starts hunt for new CEO as White steps down
21 Mar 2023   /

Hospitality NZ starts hunt for new CEO as White steps down

She has led the association through Covid, lobbying hard for support and speaking often of hospitality’s challenges.