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Hospitality & Retail


Auckland level 3 ‘little difference’ for most hospo, accom
21 Sep 2021   /

Auckland level 3 ‘little difference’ for most hospo, accom

Level 3 makes little difference for most operators but the increase in indoor numbers to 100 for level 2 areas is welcomed.


Events, hospo welcome possible easing of indoor numbers cap
17 Sep 2021  

Events, hospo welcome possible easing of indoor numbers cap

Indoor gatherings at alert level 2 may lift from 50 to 100 people if Auckland drops to level 3.


Hospo highly reliant on out-of-town visitors – HCA
15 Sep 2021   /

Hospo highly reliant on out-of-town visitors – HCA

Almost 44% of food and beverage outlet revenues are from visitors, says Hotel Council Aotearoa.


August hospo, accom spend suffers – Stats NZ
13 Sep 2021   /

August hospo, accom spend suffers – Stats NZ

Spending in the hospitality industry fell $235m to $646m, down 26.7% in August 2021 compared to the same month last year, according to Stats NZ.


Support little local businesses – BusinessNZ
10 Sep 2021  

Support little local businesses – BusinessNZ

BusinessNZ is urging consumers to support ‘mom-and-pop’ local shops that have borne the brunt of the latest lockdowns.


PM: Wage subsidy accounts for tougher operating conditions
8 Sep 2021  

PM: Wage subsidy accounts for tougher operating conditions

The continued availability of support takes into account the more difficult new operating conditions under level 2, says Jacinda Ardern.


Nats urge more support for hospo under new level 2 rules
8 Sep 2021   /

Nats urge more support for hospo under new level 2 rules

The National Party says the government does not understand the severity of conditions under the new level 2 rules that hospitality businesses face.


Level ‘2.5’ will hurt hospitality, events
7 Sep 2021   /

Level ‘2.5’ will hurt hospitality, events

The 50-person limit on indoor venues is another burden for already struggling operators, say industry groups.


Businesses hope for level 2, prep for new record keeping rules
6 Sep 2021  

Businesses hope for level 2, prep for new record keeping rules

Mandatory record keeping kicks in midnight Tuesday, at the same time most of the country could move to alert level 2.


Nash: Things had been looking up for some…
6 Sep 2021   /

Nash: Things had been looking up for some…

The hospitality industry was in the stages of a nascent recovery in the months leading up to the current lockdown, according to Stuart Nash.


…but credit defaults show operators hitting the wall
6 Sep 2021  

…but credit defaults show operators hitting the wall

Credit defaults for accommodation and food firms are up by more than 40% in the May-July quarter compared to same period in 2019, according to the latest data report from consumer credit firm Centrix.


Waikato re-launches Mighty Local to promote local businesses
3 Sep 2021  

Waikato re-launches Mighty Local to promote local businesses

Hamilton & Waikato Tourism has re-launched its Mighty Local website to showcase non-essential businesses in the region and encourage people to ‘buy, eat, shop and visit local’ at alert level 3 and lower.


Hospitality NZ pleads for help as operators reach “breaking point”
2 Sep 2021  

Hospitality NZ pleads for help as operators reach “breaking point”

Many hospitality businesses will fail due to the lockdown unless the government provides targeted support, says Hospitality New Zealand.


Tourism leaders support lockdown, fear Delta hits businesses harder
18 Aug 2021   /

Tourism leaders support lockdown, fear Delta hits businesses harder

The industry says it bears an outsize and longer-lasting portion of the fallout from lockdowns.


Lockdown forces Wellington on a Plate pause
18 Aug 2021   /

Lockdown forces Wellington on a Plate pause

Wellington on a Plate has pushed pause for the next three days after the country entered Covid-19 alert level 4 lockdown.


Industry groups welcome cautious plan for re-opening
13 Aug 2021   /

Industry groups welcome cautious plan for re-opening

There’s relief at seeing a plan but also acknowledgement that it won’t be a smooth path back.


Speakers named for inaugural Hospitality Summit
6 Aug 2021  

Speakers named for inaugural Hospitality Summit

Danny Meyer will be one of the keynote speakers at the inaugural New Zealand Hospitality Summit at the Trusts Arena in Auckland on 8-9 September.


Queenstown gets first gin garden
2 Aug 2021  

Queenstown gets first gin garden

Queenstown distiller Broken Heart Spirits has opened what it says is the town’s first ever boutique gin tasting room.


Bubble trouble weighs on hospo, accommodation
26 Jul 2021   /

Bubble trouble weighs on hospo, accommodation

The eight-week suspension of the trans-Tasman travel bubble had an immediate impact on operators.


HNZ announce Awards for Excellence finalists
15 Jul 2021  

HNZ announce Awards for Excellence finalists

Greater number of quality finalists this year, says head judge.


International hospitality body IoH to open NZ branch
30 Jun 2021   /

International hospitality body IoH to open NZ branch

International professional body the Institute of Hospitality is establishing a New Zealand branch.


Scanning enforcement onus may fall on operators – PM
29 Jun 2021   /

Scanning enforcement onus may fall on operators – PM

A decision is expected later today on whether to extend Wellington’s alert level 2 restrictions.


New TBOP project aims to showcase regional food offerings
23 Jun 2021   /

New TBOP project aims to showcase regional food offerings

New project framework developed with STAPP funding, aims to continue domestic tourism momentum.


New Carrick Winery owners plan more events, new accommodation to rebuild brand
16 Jun 2021  

New Carrick Winery owners plan more events, new accommodation to rebuild brand

More events and on-site accommodation are in the works.


Hospitality NZ taps online training to plug shortages
4 Jun 2021   /

Hospitality NZ taps online training to plug shortages

Lessons delivered by videos ranging in length from five minutes to one hour, with certification for completed courses.


EDNZ 2021: Tourism increasingly viewed as risky by local govt
31 May 2021   /

EDNZ 2021: Tourism increasingly viewed as risky by local govt

A pivot away from tourism leaves councils scrambling to reorganise their funding base, says LGNZ.


New visa rules won’t entice Kiwis into vacancies – Hospitality NZ
19 May 2021   /

New visa rules won’t entice Kiwis into vacancies – Hospitality NZ

Visas commonly used for workers such as chefs or snow sport instructors will be rolled into a new catch-all visa type that requires all employers to be registered with Immigration New Zealand.


Historic Porirua homestead revamped for hospo
28 Apr 2021  

Historic Porirua homestead revamped for hospo

Family-friendly Gear Eatery and Bar to hold launch day on 8 May.


Hospitality NZ, NZChefs to host inaugural industry summit
20 Apr 2021   /

Hospitality NZ, NZChefs to host inaugural industry summit

Hospitality New Zealand and the New Zealand Chefs Association are to host the inaugural New Zealand Hospitality Summit and trade show in September.


Travel bubble “not all positive” for Waikato tourism
15 Apr 2021  

Travel bubble “not all positive” for Waikato tourism

Australian options may increase competition for domestic tourists, says a Waikato economist.


Accom spend weak in March, hospo bubbles up
14 Apr 2021   /

Accom spend weak in March, hospo bubbles up

Electronic card transaction spending for March in the hospitality sector jumped 26.1% to $1.04bn compared to the same month in 2020, according to Stats NZ.


Temporary visa extensions “vital” to hospo – HNZ
9 Apr 2021   /

Temporary visa extensions “vital” to hospo – HNZ

Hospitality New Zealand says the extension of the Immigration (Covid-19 Response) Amendment Bill will be vital as borders gradually re-open.


Hospitality NZ provided “valuable input” to TFT – CEO
29 Mar 2021   /

Hospitality NZ provided “valuable input” to TFT – CEO

Nationwide commercial accommodation association said it “welcomes” the Tourism Futures Taskforce interim report for sustainable future.


HNZ welcomes targeted support, but trans-Tasman bubble “vital”
22 Mar 2021   /

HNZ welcomes targeted support, but trans-Tasman bubble “vital”

Hospitality NZ has welcomed the targeted support for the sector but the trans-Tasman bubble is a “vital” next step for the industry.


Look again at onerous sick leave – TIA, Hospitality NZ, EMA
2 Feb 2021  

Look again at onerous sick leave – TIA, Hospitality NZ, EMA

Concerns over the additional financial burden a doubling of sick leave will pile on fragile tourism and hospitality businesses  have led to a raft of submissions against the government’s proposed increase.


Auckland tourism jobs listings bucks falls – Trade Me
25 Jan 2021  

Auckland tourism jobs listings bucks falls – Trade Me

Auckland hospitality and tourism sector employers looked to staff up in the final quarter of the year after deep cuts earlier in 2020.


Hospitality NZ partners with Tasmanian association
18 Jan 2021   /

Hospitality NZ partners with Tasmanian association

Hospitality New Zealand has established a formal partnership with the Tasmanian Hospitality Association to share ideas and work on mutually beneficial initiatives and projects.


Second accommodation association launches
1 Dec 2020  

Second accommodation association launches

Hospitality New Zealand is re-establishing the Accommodation Association New Zealand to provide the accommodation sector with a united voice as it worked through the challenges of the Covid-19 crisis.


Hospitality New Zealand and BYATA enter MOU
20 Nov 2020   /

Hospitality New Zealand and BYATA enter MOU

Hospitality New Zealand has entered into a Memorandum of Understanding with Backpacker Youth and Adventure Tourism Association.


Sept accom spend suffers but hospo rebounds – Stats NZ
14 Oct 2020   /

Sept accom spend suffers but hospo rebounds – Stats NZ

Spending on hotels, motels, campgrounds, and other accommodation fell to $133.4m in September 2020, down 29% on the same month last year.


Extended alert levels “nail in the coffin” – Hospitality NZ
16 Sep 2020  

Extended alert levels “nail in the coffin” – Hospitality NZ

Extending current Covid-19 alert level restrictions across the country could be the nail in the coffin for struggling operators, says Hospitality New Zealand.


More support for hospo needed – Brewers Assoc
27 Aug 2020  

More support for hospo needed – Brewers Assoc

The Government needs to provide a more targeted response for struggling hospitality operators.


Hospo paying price for border failures – Nats
26 Aug 2020   /

Hospo paying price for border failures – Nats

The hospitality sector is paying a heavy price for the Government’s “bungling of the border”, says the National Party’s economic development spokesperson, Todd McClay.


July surge for hospo spend but accommodation struggles
13 Aug 2020   /

July surge for hospo spend but accommodation struggles

More was spent on food and beverage but less on accommodation despite the school holidays.


Tourism, hospo jobs surprise with June uptick
10 Jul 2020   /

Tourism, hospo jobs surprise with June uptick

New Zealand’s tourism and hospitality sector posted a surprise jump in new job listings in June, according to Trade Me.


Peter Gordon to leave SkyCity’s The Sugar Club
22 Jun 2020   /

Peter Gordon to leave SkyCity’s The Sugar Club

Chef, author and restaurateur Peter Gordon is bringing to a close his long-standing relationship as signature chef at SkyCity’s The Sugar Club.


Airport cafe up for lease as council steps aside
17 Jun 2020   /

Airport cafe up for lease as council steps aside

Whanganui District Council reviewed the operation of the South Beach Café at the airport and decided not to reopen the facility after it was closed by Covid-19 restrictions.


F&B, accommodation spending plummets in May – Stats NZ
12 Jun 2020   /

F&B, accommodation spending plummets in May – Stats NZ

Spending on eating out and on hotels, motels, and other accommodation fell 41%, or $428m, in May, according to new figures from Stats NZ.


WellingtonNZ extends Thrive deadline after surge of interest
22 May 2020  

WellingtonNZ extends Thrive deadline after surge of interest

Tourism and hospitality operators are among more than 130 businesses that have registered for WellingtonNZ’s free innovation programme Thrive.


Operators “raring to go”, RTOs ramp up campaigns at level 2
12 May 2020   /

Operators “raring to go”, RTOs ramp up campaigns at level 2

PM’s green-light for domestic travel from Thursday prompts wave of relief from operators, new campaign from RTOs, but warnings of the danger of further delays from TIA.