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Hospitality & Retail


Bubble trouble weighs on hospo, accommodation
26 Jul 2021   /

Bubble trouble weighs on hospo, accommodation

The eight-week suspension of the trans-Tasman travel bubble had an immediate impact on operators.


HNZ announce Awards for Excellence finalists
15 Jul 2021  

HNZ announce Awards for Excellence finalists

Greater number of quality finalists this year, says head judge.


International hospitality body IoH to open NZ branch
30 Jun 2021   /

International hospitality body IoH to open NZ branch

International professional body the Institute of Hospitality is establishing a New Zealand branch.


Scanning enforcement onus may fall on operators – PM
29 Jun 2021   /

Scanning enforcement onus may fall on operators – PM

A decision is expected later today on whether to extend Wellington’s alert level 2 restrictions.


New TBOP project aims to showcase regional food offerings
23 Jun 2021   /

New TBOP project aims to showcase regional food offerings

New project framework developed with STAPP funding, aims to continue domestic tourism momentum.


New Carrick Winery owners plan more events, new accommodation to rebuild brand
16 Jun 2021  

New Carrick Winery owners plan more events, new accommodation to rebuild brand

More events and on-site accommodation are in the works.


Hospitality NZ taps online training to plug shortages
4 Jun 2021   /

Hospitality NZ taps online training to plug shortages

Lessons delivered by videos ranging in length from five minutes to one hour, with certification for completed courses.


EDNZ 2021: Tourism increasingly viewed as risky by local govt
31 May 2021   /

EDNZ 2021: Tourism increasingly viewed as risky by local govt

A pivot away from tourism leaves councils scrambling to reorganise their funding base, says LGNZ.


New visa rules won’t entice Kiwis into vacancies – Hospitality NZ
19 May 2021   /

New visa rules won’t entice Kiwis into vacancies – Hospitality NZ

Visas commonly used for workers such as chefs or snow sport instructors will be rolled into a new catch-all visa type that requires all employers to be registered with Immigration New Zealand.


Historic Porirua homestead revamped for hospo
28 Apr 2021  

Historic Porirua homestead revamped for hospo

Family-friendly Gear Eatery and Bar to hold launch day on 8 May.


Hospitality NZ, NZChefs to host inaugural industry summit
20 Apr 2021   /

Hospitality NZ, NZChefs to host inaugural industry summit

Hospitality New Zealand and the New Zealand Chefs Association are to host the inaugural New Zealand Hospitality Summit and trade show in September.


Travel bubble “not all positive” for Waikato tourism
15 Apr 2021  

Travel bubble “not all positive” for Waikato tourism

Australian options may increase competition for domestic tourists, says a Waikato economist.


Accom spend weak in March, hospo bubbles up
14 Apr 2021   /

Accom spend weak in March, hospo bubbles up

Electronic card transaction spending for March in the hospitality sector jumped 26.1% to $1.04bn compared to the same month in 2020, according to Stats NZ.


Temporary visa extensions “vital” to hospo – HNZ
9 Apr 2021   /

Temporary visa extensions “vital” to hospo – HNZ

Hospitality New Zealand says the extension of the Immigration (Covid-19 Response) Amendment Bill will be vital as borders gradually re-open.


Hospitality NZ provided “valuable input” to TFT – CEO
29 Mar 2021   /

Hospitality NZ provided “valuable input” to TFT – CEO

Nationwide commercial accommodation association said it “welcomes” the Tourism Futures Taskforce interim report for sustainable future.


HNZ welcomes targeted support, but trans-Tasman bubble “vital”
22 Mar 2021   /

HNZ welcomes targeted support, but trans-Tasman bubble “vital”

Hospitality NZ has welcomed the targeted support for the sector but the trans-Tasman bubble is a “vital” next step for the industry.


Look again at onerous sick leave – TIA, Hospitality NZ, EMA
2 Feb 2021  

Look again at onerous sick leave – TIA, Hospitality NZ, EMA

Concerns over the additional financial burden a doubling of sick leave will pile on fragile tourism and hospitality businesses  have led to a raft of submissions against the government’s proposed increase.


Auckland tourism jobs listings bucks falls – Trade Me
25 Jan 2021  

Auckland tourism jobs listings bucks falls – Trade Me

Auckland hospitality and tourism sector employers looked to staff up in the final quarter of the year after deep cuts earlier in 2020.


Hospitality NZ partners with Tasmanian association
18 Jan 2021   /

Hospitality NZ partners with Tasmanian association

Hospitality New Zealand has established a formal partnership with the Tasmanian Hospitality Association to share ideas and work on mutually beneficial initiatives and projects.


Second accommodation association launches
1 Dec 2020  

Second accommodation association launches

Hospitality New Zealand is re-establishing the Accommodation Association New Zealand to provide the accommodation sector with a united voice as it worked through the challenges of the Covid-19 crisis.


Hospitality New Zealand and BYATA enter MOU
20 Nov 2020   /

Hospitality New Zealand and BYATA enter MOU

Hospitality New Zealand has entered into a Memorandum of Understanding with Backpacker Youth and Adventure Tourism Association.


Sept accom spend suffers but hospo rebounds – Stats NZ
14 Oct 2020   /

Sept accom spend suffers but hospo rebounds – Stats NZ

Spending on hotels, motels, campgrounds, and other accommodation fell to $133.4m in September 2020, down 29% on the same month last year.


Extended alert levels “nail in the coffin” – Hospitality NZ
16 Sep 2020  

Extended alert levels “nail in the coffin” – Hospitality NZ

Extending current Covid-19 alert level restrictions across the country could be the nail in the coffin for struggling operators, says Hospitality New Zealand.


More support for hospo needed – Brewers Assoc
27 Aug 2020  

More support for hospo needed – Brewers Assoc

The Government needs to provide a more targeted response for struggling hospitality operators.


Hospo paying price for border failures – Nats
26 Aug 2020   /

Hospo paying price for border failures – Nats

The hospitality sector is paying a heavy price for the Government’s “bungling of the border”, says the National Party’s economic development spokesperson, Todd McClay.


July surge for hospo spend but accommodation struggles
13 Aug 2020   /

July surge for hospo spend but accommodation struggles

More was spent on food and beverage but less on accommodation despite the school holidays.


Tourism, hospo jobs surprise with June uptick
10 Jul 2020   /

Tourism, hospo jobs surprise with June uptick

New Zealand’s tourism and hospitality sector posted a surprise jump in new job listings in June, according to Trade Me.


Peter Gordon to leave SkyCity’s The Sugar Club
22 Jun 2020   /

Peter Gordon to leave SkyCity’s The Sugar Club

Chef, author and restaurateur Peter Gordon is bringing to a close his long-standing relationship as signature chef at SkyCity’s The Sugar Club.


Airport cafe up for lease as council steps aside
17 Jun 2020   /

Airport cafe up for lease as council steps aside

Whanganui District Council reviewed the operation of the South Beach Café at the airport and decided not to reopen the facility after it was closed by Covid-19 restrictions.


F&B, accommodation spending plummets in May – Stats NZ
12 Jun 2020   /

F&B, accommodation spending plummets in May – Stats NZ

Spending on eating out and on hotels, motels, and other accommodation fell 41%, or $428m, in May, according to new figures from Stats NZ.


WellingtonNZ extends Thrive deadline after surge of interest
22 May 2020  

WellingtonNZ extends Thrive deadline after surge of interest

Tourism and hospitality operators are among more than 130 businesses that have registered for WellingtonNZ’s free innovation programme Thrive.


Operators “raring to go”, RTOs ramp up campaigns at level 2
12 May 2020   /

Operators “raring to go”, RTOs ramp up campaigns at level 2

PM’s green-light for domestic travel from Thursday prompts wave of relief from operators, new campaign from RTOs, but warnings of the danger of further delays from TIA.


Lack of tourism ‘devastates’ hospitality spend – NZABC
12 May 2020  

Lack of tourism ‘devastates’ hospitality spend – NZABC

The impact of Covid-19 on food and beverage services in the hospitality sector is devastating, says NZ Alcohol Beverages Council.


ServiceIQ launches hospo online safety training
4 May 2020   /

ServiceIQ launches hospo online safety training

ServiceIQ has launched new online training to help the hospitality industry with induction and food and workplace safety training.


TIA: Domestic travel must be allowed at alert level 2
1 May 2020   /

TIA: Domestic travel must be allowed at alert level 2

Tourism Industry Aotearoa is turning up the pressure on government to allow domestic travel at level 2, warning the alternative will put thousands of jobs and hundreds of businesses at risk.


Wellington hospo in line for partial fee refund
1 May 2020  

Wellington hospo in line for partial fee refund

Wellington hospitality businesses can claw-back some costs following the introduction of a partial fee refund scheme by Wellington City Council.


The Big Foody’s Armon-Jones on grieving for what was and opportunities ahead
28 Apr 2020  

The Big Foody’s Armon-Jones on grieving for what was and opportunities ahead

The Big Foody tour company founder Elle Armon-Jones, who also runs Vineyard Cottage in Auckland, on shutting up shop in a weekend, grieving for what was and changing mindsets.


WellingtonNZ provides $250k for hospo at alert level 3
28 Apr 2020   /

WellingtonNZ provides $250k for hospo at alert level 3

WellingtonNZ is offering meal delivery rebates to eateries across the region for the two confirmed weeks of Covid-19 alert level 3, starting today.


“Huge surge” in pipeline for tourism – survey
21 Apr 2020  

“Huge surge” in pipeline for tourism – survey

Domestic holidays, road trips and flights are on Kiwis’ post-Covid-19 lockdown wishlist, according to new research.


Hospitality industry rallies as alert level set to ease
21 Apr 2020   /

Hospitality industry rallies as alert level set to ease

Operators are “pulling out all the stops” to prepare for a loosening of the lockdown, says Hospitality NZ.


Council calls on govt to help hospo sector
7 Apr 2020   /

Council calls on govt to help hospo sector

Nelson City Council is calling for the Ministry of Justice to enable the Alcohol Regulatory and Licensing Authority (ARLA) and councils to waive alcohol licensing fees in light of the Covid-19 shutdown.


SkyCity makes 200 redundant, cuts exec pay and capex
3 Apr 2020   /

SkyCity makes 200 redundant, cuts exec pay and capex

The operator says it will become a “much smaller, domestically focused” business.


Christchurch offers commercial rent holiday to tenants
3 Apr 2020  

Christchurch offers commercial rent holiday to tenants

Christchurch City Council has introduced a three-month rent holiday for commercial tenants.


Waikato Covid-19 cluster linked to St Paddy’s celebrations
31 Mar 2020   /

Waikato Covid-19 cluster linked to St Paddy’s celebrations

St Patrick’s Day celebrations at the Redoubt Bar in Matamata are the source of a cluster of Covid-19 cases.


Hospitality, events firms “may not survive” lockdown – industry
24 Mar 2020   /

Hospitality, events firms “may not survive” lockdown – industry

Ongoing costs during the four-week closure means some businesses will shut for good.


Restaurant Association meets ministers as sector loses $6m per week
13 Mar 2020   /

Restaurant Association meets ministers as sector loses $6m per week

The Restaurant Association says the hospitality sector is losing approximately $6m per week as a result of the Covid-19 outbreak.


Tourism retailing reels from impact of coronavirus
26 Feb 2020   /

Tourism retailing reels from impact of coronavirus

New Zealand’s hospitality and tourism retailing sectors are suffering from the coronavirus onslaught, says BusinessNZ chief executive Kirk Hope.


Julie White appointed Hospitality NZ CEO
16 Jan 2020   /

Julie White appointed Hospitality NZ CEO

Julie White is the new chief executive of industry body Hospitality New Zealand.


Tourism players win accolades at Hospitality NZ awards
18 Oct 2019  

Tourism players win accolades at Hospitality NZ awards

Hobbiton, Cardrona Hotel, and Fiordland Lodge are among the winners at the Hospitality NZ Awards.


The Brit arrives at Britomart
27 Aug 2019  

The Brit arrives at Britomart

Hospitality group Nourish has invested $2m into an overhaul and renaming of its Britomart bar formerly known as the Northern Steamship Co.