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The Business of Tourism
 
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The Business of Tourism

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Monday 21 September 2026
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AI

Perspectives: Could AI make the digital divide bigger for tourism SMEs? 7th September 2026 /

Perspectives: Could AI make the digital divide bigger for tourism SMEs?

AI could also help smaller businesses compete, writes Tomahawk’s Gina Paladini.


Odyssey unveils AI roadmap for multi-day tourism 2nd September 2026 /

Odyssey unveils AI roadmap for multi-day tourism

Nelson-based tourism software company Odyssey is developing a new artificial intelligence-native tour management platform aimed at reducing administrative work for multi-day operators.


Tenzo launches AI Connector for hospitality operators 24th August 2026 /

Tenzo launches AI Connector for hospitality operators

Tenzo has launched an AI Connector allowing hospitality operators to query live sales, labour, inventory and other operational data using major large language models including ChatGPT, Claude and Gemini.


West Coast Tourism Summit puts AI in the spotlight 7th August 2026 /

West Coast Tourism Summit puts AI in the spotlight

Artificial intelligence and the future of tourism will take centre stage at the 2026 West Coast Tourism Summit in Greymouth.


TNZ releases AI guide for operators  3rd August 2026 /

TNZ releases AI guide for operators 

Tourism New Zealand has released an artificial intelligence discoverability guidebook for tourism operators after completing a nationwide series of workshops on the technology.


TNZ leans into AI, business & major events, regional growth in new strategy 17th July 2026 /

TNZ leans into AI, business & major events, regional growth in new strategy

TNZ plans to use major events, business events and conference infrastructure to create urgency for travel bookings.


AI “massive opportunity” for TNZ – CEO René de Monchy on marketing for the machines 8th July 2026 /

AI “massive opportunity” for TNZ – CEO René de Monchy on marketing for the machines

TNZ is backing artificial intelligence planning tools and overhauling its content to ensure NZ’s tourism offer can be seen by AI platforms.


EVT claims AI first for Aus, NZ hotel group 23rd June 2026 /

EVT claims AI first for Aus, NZ hotel group

EVT Hotels & Resorts says it has become the first New Zealand and Australian hotel group to launch its app in ChatGPT.


Govt invests in AI upskilling for small businesses 12th June 2026 /

Govt invests in AI upskilling for small businesses

The government is investing $482,000 in artificial intelligence-powered business support tools, backing two initiatives aimed at helping small businesses.


…and launches AI workshops to help operators adapt 11th June 2026 /

…and launches AI workshops to help operators adapt

Tourism New Zealand is launching a series of free workshops to help operators adapt to the growing influence of artificial intelligence on travel planning and booking behaviour.


Serko promotes leaders to accelerate AI opportunities 10th June 2026 /

Serko promotes leaders to accelerate AI opportunities

Serko has announced two leadership changes aimed at accelerating the execution of its strategy in an increasingly competitive and AI-driven market.


Perspectives: Hospitality’s core skills can help us all adapt to the AI revolution 30th January 2026 / /

Perspectives: Hospitality’s core skills can help us all adapt to the AI revolution

The human-centred skills at the heart of the industry will be some of the most valuable in an AI-enabled economy.