8th April 2026 Consumer NZConsumer New Zealand says Timaru suffered the most flight cancellations between May 2025 and January 2026.
13th March 2026 Air NZ / Consumer NZConsumer NZ says passengers disrupted by Air New Zealand’s flight cuts are entitled to ask for a refund if they do not want to accept a replacement flight.
11th March 2026 Airlines / Consumer NZConsumer New Zealand has delivered a petition to Parliament calling on the government to require airlines to inform passengers of their rights when flights are delayed or cancelled.
17th March 2025 ComCom / Consumer NZConsumer New Zealand is calling for stronger consumer rights when flights are cancelled or delayed.
14th February 2025 Consumer NZ / RentalConsumer New Zealand has criticised car rental company autoUnion for demanding large bonds to cover the excess on insurance.
1st November 2024 ComCom / Consumer NZConsumer New Zealand is calling for a market study into the country’s aviation sector.
23rd October 2024 Air NZ / Consumer NZConsumer New Zealand has highlighted Air New Zealand’s school holiday pricing in its inaugural Yeah, Nah Awards, which criticise “the worst of the worst in business”.
18th July 2024 Air NZ / Consumer NZAir New Zealand says Consumer New Zealand’s comparison of its airfares gives a misleading view of price increases.
13th October 2022 Consumer NZ / JetstarConsumer NZ is asking the Commerce Commission to investigate Jetstar for airline’s continued practices that mislead passengers about their rights.
15th September 2022 Airlines / Consumer NZAirlines are being encouraged to lift their game and provide, accurate information about customers’ rights when flights are cancelled or delayed.
12th August 2022 Air NZ / Consumer NZConsumer NZ has published advice for passengers affected by Air New Zealand’s continuing flight changes and cancellations.
