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Employment


Queenstown Lakes must accept “perpetually leaner workforce” – economist
23 Nov 2022   /

Queenstown Lakes must accept “perpetually leaner workforce” – economist

Businesses need to refocus investment on maintaining yield with fewer staff.


Women & Leadership scholarships for TIA members
22 Nov 2022   /

Women & Leadership scholarships for TIA members

Women & Leadership New Zealand is offering scholarships for four leadership development courses to Tourism Industry Aotearoa members.


Hotel staff shortages forcing prices up but slowing recovery – Horwath HTL
17 Nov 2022   /

Hotel staff shortages forcing prices up but slowing recovery – Horwath HTL

Operators are being forced to cap room supply while demand and cost pressures rise.


Accor rolls out ‘industry-leading’ gender affirmation policy
17 Nov 2022   /

Accor rolls out ‘industry-leading’ gender affirmation policy

Accor Pacific is expanding its diversity policy for employees with the introduction of what it calls an industry-leading gender transitioning policy.


Fair pay agreements “scarily complex” – Hospitality NZ
17 Nov 2022  

Fair pay agreements “scarily complex” – Hospitality NZ

The agreement is “scarily complex” due to the number of jobs and businesses it must cover, says White.


Auckland transport operators to hold careers day
17 Nov 2022   /

Auckland transport operators to hold careers day

Auckland Transport and the region’s bus, train and ferry operators are putting on the city’s first ever Public Transport Careers Day on Saturday.


More than 17k WHV travellers now in NZ, prep for “bumper” summer – govt
16 Nov 2022   /

More than 17k WHV travellers now in NZ, prep for “bumper” summer – govt

Nearly half of the 36,000 working holiday visa holders approved since March this year are now in the country, says the government.


Govt earmarks 2,000 visas for parents of skilled migrants
15 Nov 2022   /

Govt earmarks 2,000 visas for parents of skilled migrants

The government has allocated up to 2,000 visas per year for parents of skilled migrants resettling in New Zealand.


‘The Interview’ by Tourism Talent: Te Puia’s Tim Cossar on being a positive force
14 Nov 2022  

‘The Interview’ by Tourism Talent: Te Puia’s Tim Cossar on being a positive force

The chief executive of one of Rotorua’s most popular attractions discusses staff retention and attraction in the current challenging environment.


NZ Tourism Awards: Millbrook on wellbeing amid workforce challenges
9 Nov 2022   /

NZ Tourism Awards: Millbrook on wellbeing amid workforce challenges

In a series of profiles leading up to Thursday’s event, the Ticker talks to Millbrook Resort, a finalist in the Employer of Choice Award.


Banks too slow to provide accounts for working holidaymakers – BYATA
8 Nov 2022   /

Banks too slow to provide accounts for working holidaymakers – BYATA

The Backpacker Youth Adventure Travel Association (BYATA) of New Zealand is asking major banks why they are preventing international working holidaymakers from receiving bank accounts.


Staff sought for Northland attractions, hospo
3 Nov 2022   /

Staff sought for Northland attractions, hospo

Heritage New Zealand Pouhere Taonga is seeking permanent, fixed term and casual staff at some of Northland’s premium heritage places over summer.


DOC’s Haast job ad attracts thousands
3 Nov 2022  

DOC’s Haast job ad attracts thousands

Global media attention has resulted in more than 1,300 applications for a role as the Department of Conservation’s new biodiversity supervisor in Haast.


Average hourly wages outpace inflation – Stats NZ
3 Nov 2022   /

Average hourly wages outpace inflation – Stats NZ

Average hourly wages have grown to $37.86 – a 7.4% increase during the September quarter and outpacing 7.2% inflation, according to Stats NZ.


Govt tweaks working holiday visas to help plug shortages as arrivals ramp up for summer
31 Oct 2022   /

Govt tweaks working holiday visas to help plug shortages as arrivals ramp up for summer

Thousands of working holidaymakers on their way to New Zealand will have more flexibility and extended entry rights to help plug labour shortages at Kiwi businesses.


Can you lead “through uncertainty and ambiguity”? Understand tourism? Then TNZ’s board wants you…
27 Oct 2022   /

Can you lead “through uncertainty and ambiguity”? Understand tourism? Then TNZ’s board wants you…

Tourism New Zealand is looking for a new chairperson to take on the leadership of the board and the crown entity.


Working holidaymakers eye up spring, autumn for NZ travel – report
27 Oct 2022   /

Working holidaymakers eye up spring, autumn for NZ travel – report

Working holidaymakers are eyeing up this spring and from autumn 2023 as desirable times to travel to the country, according to a report from Immigration New Zealand.


Hospo job ads grow as demand for workers remains
26 Oct 2022   /

Hospo job ads grow as demand for workers remains

Online job advertisements for hospitality roles are growing faster than any other sector as demand for labour remains high.


Travel expense, visitors waiting for summer bigger hurdles than visa processing times – PM
18 Oct 2022   /

Travel expense, visitors waiting for summer bigger hurdles than visa processing times – PM

Visa processing times are not as much of a barrier to filling workforce shortages as encouraging visitors and working holidaymakers to actually embark on travel.


Fiordland suffering from severe worker shortages – Nats
18 Oct 2022   /

Fiordland suffering from severe worker shortages – Nats

Fiordland businesses are suffering at the hands of the government’s changes to the working holiday visa and skilled migrant categories, says National Party Southland MP Joseph Mooney.


TIA launches second industry workforce, readiness survey
18 Oct 2022   /

TIA launches second industry workforce, readiness survey

Tourism Industry Aotearoa is inviting businesses to participate in the second Workforce and Industry Readiness survey.


‘The Interview’ by Tourism Talent: Tracey Goodall on recruitment and channels
17 Oct 2022  

‘The Interview’ by Tourism Talent: Tracey Goodall on recruitment and channels

KiwiRail’s general manager of Great Journeys of New Zealand and commuter, Tracey Goodall, on how the scenic train service approaches recruitment and how it utilises a number of channels to get the best result.


More than 30k WHVs approved, arrivals under scheme to grow – govt
13 Oct 2022   /

More than 30k WHVs approved, arrivals under scheme to grow – govt

There have been 30,430 Working Holiday Visas approved since March, with arrivals under the scheme expected to grow in the coming months, says Immigration Minister Michael Wood.


Recruitment campaign seeks those ‘Cut out for the Coast’
12 Oct 2022   /

Recruitment campaign seeks those ‘Cut out for the Coast’

A West Coast recruitment campaign is seeking people Cut out for the Coast to fill jobs in the region.


Hospo, hotels welcome immigration changes for chefs
10 Oct 2022   /

Hospo, hotels welcome immigration changes for chefs

Hospitality New Zealand and Hotel Council Aotearoa have welcomed changes to immigration settings that will enable unqualified chefs to work in New Zealand.


Wage threshold increases will fuel inflation – BusinessNZ
10 Oct 2022   /

Wage threshold increases will fuel inflation – BusinessNZ

Wage increases for international workers will only fuel inflation, says BusinessNZ chief executive Kirk Hope.


Fullers360 short 60 staff for summer, warns of delays
7 Oct 2022   /

Fullers360 short 60 staff for summer, warns of delays

Auckland ferry operator Fullers360 says it is short 60 positions to run its optimal summer schedule.


Immigration changes coming for skilled chefs – Hospitality NZ
7 Oct 2022   /

Immigration changes coming for skilled chefs – Hospitality NZ

Hospitality New Zealand is anticipating a move to relax immigration requirements for skilled chefs wanting to come and work in the country.


Hundertwasser, RealNZ lose senior leaders
3 Oct 2022   /

Hundertwasser, RealNZ lose senior leaders

Hundertwasser loses its inaugural CEO and RealNZ’s Legnavsky heads to the US.


Govt strengthens migrant worker protection
29 Sep 2022   /

Govt strengthens migrant worker protection

The government has introduced Worker Protection (Migrant and Other Employees) Bill to protect migrant workers from exploitation.


Govt: Around 30,500 WHV applications – 6,200 in NZ already
28 Sep 2022   /

Govt: Around 30,500 WHV applications – 6,200 in NZ already

The government says it has received around 30,500 working holiday visa applications in the past year.


Tourism’s workforce plan good start, needs work – TIA
22 Sep 2022   /

Tourism’s workforce plan good start, needs work – TIA

The association has made a number of recommendations to improve the govt’s Better Work Action Plan for tourism.


‘The Interview’ by Tourism Talent: Les Morgan on enhancing employer brand
19 Sep 2022  

‘The Interview’ by Tourism Talent: Les Morgan on enhancing employer brand

Delivering for staff and helping to tackle social issues are among the key measures Sudima Hotels takes to enhance its employer brand, says chief operating officer Les Morgan in The Interview.


Wellington Airport Job Fair offers 220+ roles
13 Sep 2022   /

Wellington Airport Job Fair offers 220+ roles

Wellington Airport will have more than 220 jobs on offer, including entry-level, highly-skilled and shiftwork positions at its job fair this month.


SkyCity appoints Malta MD to senior leadership team
13 Sep 2022   /

SkyCity appoints Malta MD to senior leadership team

SkyCity Entertainment Group has appointed Steve Salmon to its senior leadership team.


SkyCity, Unite Union stoush continues
12 Sep 2022   /

SkyCity, Unite Union stoush continues

Unite Union members took strike action against SkyCity Entertainment Group on Saturday in efforts to improve pay conditions for security, hotel housekeepers and cleaning staff at the company.


SkyCity strikes deal with E tū workers’ union
9 Sep 2022   /

SkyCity strikes deal with E tū workers’ union

SkyCity and worker’s union E tū have struck a collective pay deal that will see staff paid the living wage of $23.65 an hour after they have completed a year’s service.


Post-study work visas changed to align with workforce challenges
8 Sep 2022   /

Post-study work visas changed to align with workforce challenges

International students studying in New Zealand will be able to take advantage of two new Post-Study Work Visa changes designed to help them find further work and residence after they complete their studies.


RealNZ taps Ngāi Tahu’s Bruce to replace Savill
7 Sep 2022   /

RealNZ taps Ngāi Tahu’s Bruce to replace Savill

Steve Bruce has joined RealNZ as general manager of sales in another sign of heated competition for experienced staff in the tourism industry.


Rotorua mountain bike visitors worth extra 600 jobs by 2026 – report
6 Sep 2022   /

Rotorua mountain bike visitors worth extra 600 jobs by 2026 – report

Mountain bikers could be generating more than $200m in annual visitor spend in the region in four years.


Residence pathway for skilled migrants opens
6 Sep 2022   /

Residence pathway for skilled migrants opens

The government’s first residence category for highly-skilled workers has opened this week, with the launch of the Green List Straight to Residence pathway.


Tourism ITP a ‘duplication’ of work already done – Restaurant Association
5 Sep 2022   /

Tourism ITP a ‘duplication’ of work already done – Restaurant Association

The Restaurant Association is calling the Ministry of Business, Innovation and Employment’s Better Work Action Plan a ‘duplication’ of work it completed in its own roadmap more than a year ago.


Go with Tourism secures $2m to tackle workforce shortage
2 Sep 2022   /

Go with Tourism secures $2m to tackle workforce shortage

“This investment will be vital in building the tourism workforce back up,” says Tourism Minister Stuart Nash.


Living wage rises to $23.65 an hour
1 Sep 2022  

Living wage rises to $23.65 an hour

More than 350 accredited Living Wage Employers must now pay the new living wage of $23.65 an hour to directly employed staff and regular contractors.


Tourism could bear brunt of young worker brain drain – Infometrics
31 Aug 2022   /

Tourism could bear brunt of young worker brain drain – Infometrics

An “exodus of youth” employees could hit NZ’s tourism hotspots just as the peak season starts.


…but Nats take aim at “theoretical, no impact” ITP
30 Aug 2022   /

…but Nats take aim at “theoretical, no impact” ITP

The National Party has criticised the government’s Industry Transformation Plan for tourism as having little impact on the current staff shortages the sector is facing.


Battle for labour heats up as Aus targets NZ tourism workers
24 Aug 2022   /

Battle for labour heats up as Aus targets NZ tourism workers

Kiwi tourists are not the only ones being lured across the ditch, with tourism and hospo staff sought to plug Australian labour gaps.


Tourism commends working holiday expansion as govt eases rules
22 Aug 2022   /

Tourism commends working holiday expansion as govt eases rules

The seasonal snow and adventure tourism agreement will provide access to migrant workers for $25 per hour, to be reviewed up annually.


‘The Interview’ by Tourism Talent: Matt Wong on staff management, retention and culture
22 Aug 2022  

‘The Interview’ by Tourism Talent: Matt Wong on staff management, retention and culture

“You’re nothing without your people,” says iFLY Queenstown owner Matt Wong in the first video of a new series from industry recruitment specialists Tourism Talent in partnership with Tourism Ticker.


Te Pae grows faster than expected, seeks more staff
19 Aug 2022   /

Te Pae grows faster than expected, seeks more staff

Te Pae Christchurch Convention Centre says it is growing quicker than expected and is now looking for new staff ahead of schedule.